| Description |
1 online resource |
|
text file |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations. |
| Contents |
Introduction -- Concertive control in organizations -- A call from the moon : exemplary communication practices at nasa's marshall space flight center -- Studies of open communication and teamwork -- Operating as a team and checklists : reducing complexity and risks in health care -- Fighting fires with smart risks -- Challenger, columbia, and risk communication -- Responses to apollo, challenger, columbia: the decline of the space program -- Our homeless neighbors : "at risk" and "risky" to the domiciled -- Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell -- The age of participation -- Conclusion -- Acknowledgments -- Notes -- Glossary -- Index. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Communication in management.
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Communication in management. |
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Teams in the workplace -- Management.
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Teams in the workplace -- Management. |
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Risk management.
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Risk management. |
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risk management. |
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BUSINESS & ECONOMICS -- Industrial Management. |
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BUSINESS & ECONOMICS -- Management. |
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BUSINESS & ECONOMICS -- Management Science. |
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BUSINESS & ECONOMICS -- Organizational Behavior. |
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BUSINESS & ECONOMICS / Decision-Making & Problem Solving. |
| Genre/Form |
Electronic book.
|
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Electronic books.
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| Other Form: |
Print version: Tompkins, Phillip K. Managing risk and complexity through open communication and teamwork. West Lafayette, Indiana : Purdue University Press, ©2015 276 pages 9781557537126 |
| ISBN |
1612493831 (electronic book) |
|
9781612493831 (electronic book) |
|
9781612493848 (electronic book) |
|
161249384X (electronic book) |
|
9781557537126 (paperback alkaline paper) |
|
1557537127 (paperback alkaline paper) |
|
9781512493832 (epdf) |
|
