Description |
1 online resource (206 pages) |
Bibliography |
Includes bibliographical references. |
Summary |
"Who hasn't had to deal with a jerk at work? Whether it's a toxic team member who loves nothing better than to suck the life and excitement out of her colleagues or a bad boss who causes his employees to constantly dream of telling him to "Take this job and shove it!" or the difficult co-worker who isn't happy unless the office is filled with mayhem and drama, we've all had to deal with people on the job we would rather not. Based on proven approaches and the latest research and advice of workplace experts, this book will provide readers with detailed and unambiguous advice on how to deal with and neutralize the negative people in their work lives"-- Provided by publisher. |
Contents |
A field guide to jerks at work -- Eight strategies for dealing with jerks at work -- The hugely negative impact of jerks at work -- A field guide to the sixteen most common jerks at work -- Take a big step back -- Refuse to play their game -- Learn how to neutralize conflict -- See something, say something -- Don't sweat the small stuff -- Learn by negative examples -- Don't be a jerk yourself -- Hire slow, fire fast. |
Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
Subject |
Conflict management.
|
|
Interpersonal relations.
|
|
Interpersonal conflict.
|
|
Problem employees.
|
|
Psychology, Industrial.
|
|
Conflict management |
|
Interpersonal conflict |
|
Interpersonal relations |
|
Problem employees |
|
Psychology, Industrial |
Added Title |
Wait, I am working with who?!? : the essential guide to dealing with difficult coworkers, annoying managers, & other toxic personalities |
|
Essential guide to dealing with difficult coworkers, annoying managers, and other toxic personalities |
Other Form: |
Print version: 9781632651853 1632651858 (DLC) 2020051387 (DLC) 2020051387 (OCoLC)1198714716 |
ISBN |
9781632657503 (electronic book) |
|
1632657503 (electronic book) |
|
9781632651853 (paperback) |
|
1632651858 (paperback) |
|