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book
BookPrinted Material
Author Scott, Gini Graham.

Title Disagreements, disputes, and all-out war : 3 simple steps for dealing with any kind of conflict / Gini Graham Scott.

Publication Info. New York : AMACOM, [2008]
©2008
Online access
Table of contents only

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HD42 .S356 2008    Available  ---
Description xiii, 226 pages : illustrations ; 23 cm
Bibliography Includes bibliographical references and index.
Contents Managing conflict with the ERI model -- Dealing with the emotions -- Using your reason -- Working with your intuition -- Recognizing the reasons for a conflict -- Dealing with your own angers and fears -- Avoiding the responsibility trap -- Overcoming conflicts through better communication -- Understanding the different conflict styles -- Choosing the best conflict style -- Negotiating win-win solutions -- Learning to deal with difficult people -- Coming up with alternatives and solutions -- Turning your conflicts into creative opportunities.
Subject Conflict management.
Conflict management.
Interpersonal conflict.
Interpersonal conflict.
Conflict (Psychology)
Conflict (Psychology)
ISBN 9780814480632 paperback
0814480632 paperback

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