| Description |
1 online resource |
| Physical Medium |
polychrome |
| Description |
text file |
| Note |
Includes index. |
| Contents |
Part one : reviewing the definitions -- Understanding processes and procedures -- Part two : building an effective process system -- Creating the structure of your process system -- Creating an environment in which to build your procedures -- Implementing your process system -- Managing your processes and process systems -- Part three : creating or revising a procedure -- Planning your changes -- Mapping your process -- Documenting the rest of your procedure -- Finalizing your procedure -- Part four : making procedures real -- Rolling out your changes -- Managing your procedure operations -- Part five : Reviewing the skills required to make process improvement happen -- Facilitating your meetings and workshops -- Driving change through your organization -- Managing your process improvement project. |
| Summary |
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement, or manage business processes. The book's systematic, holistic approach is the key to streamlined activities and smooth workflows. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Workflow -- Management.
|
|
Workflow -- Management. |
|
Organizational effectiveness -- Management.
|
|
Organizational effectiveness -- Management. |
|
Organizational effectiveness. |
|
Industrial management.
|
|
Industrial management. |
| Genre/Form |
Electronic books.
|
|
Electronic books.
|
| Other Form: |
Print version: Berman, Paula K. Successful business process management 9780814434017 (DLC) 2013041830 (OCoLC)862575264 |
| ISBN |
9780814434024 (electronic book) |
|
0814434029 (electronic book) |
|
9780814434017 |
|
0814434010 |
|
