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book
BookPrinted Material
Author Gittell, Jody Hoffer.

Title The Southwest Airlines way : using the power of relationships to achieve high performance / Jody Hoffer Gittell.

Publication Info. New York : McGraw-Hill, [2003]
©2003

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HE9803.S68 G58 2003    Available  ---
Description xvi, 319 pages : illustrations ; 24 cm
Bibliography Includes bibliographical references (pages 287-310) and index.
Subject Southwest Airlines Co. -- Management.
Southwest Airlines Co.
Management.
Airlines -- United States -- Management.
Airlines.
United States.
ISBN 0071396837 Hardcover alkaline paper