Title Let your customers do the talking : 301+ word-of-mouth marketing tactics guaranteed to boost profits / Michael E. Cafferky.

Publication Info.	Chicago : Upstart Pub., [1996]
	©1996

Item Status

Location	Call No.	Status	OPAC Message	Public Note	Gift Note
Moore Stacks	HF5415.122 .C33 1996 1996	Available	---

Description	xii, 228 pages ; 23 cm
Bibliography	Includes bibliographical references (pages 217-220) and index.
Subject	Marketing.
	Marketing.
	Word-of-mouth advertising.
	Word-of-mouth advertising.
	Consumer satisfaction.
	Consumer satisfaction.
	Customer services.
	Customer services.
ISBN	0936894954 paperback