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Bestseller
BestsellerE-book
Author Zahay, Debra L., author.

Title Digital marketing management : a handbook for the current (or future) CEO / Debra Zahay, PhD.

Publication Info. New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2020.

Item Status

Edition Second edition.
Description 1 online resource (xv, 169 pages) : illustrations (some color).
Physical Medium polychrome
Description text file
Series Digital and social media marketing and advertising collection, 2333-8830
Digital and social media marketing and advertising collection. 2333-8830
Bibliography Includes bibliographical references and index.
Contents Part I. Foundations. Chapter 1. How did we get here? Definitions and background ; Chapter 2. Creating the strategic digital marketing objective ; Chapter 3. Web and mobile design -- Part II. Delivery. Chapter 4. Search engine marketing ; Chapter 5. E-mail marketing ; Chapter 6. Content marketing, social media and the role of mobile -- Part III. Context. Chapter 7. Customer relationship management (CRM) and the role of leadership in digital marketing ; Chapter 8. Legal issues: data privacy, security, and intellectual property ; Chapter 9. The customer database, analytics, and the data-driven organization ; Chapter 10. Managing the digital marketing enterprise in a world of marketing automation ; Chapter 11. Concluding thoughts.
Access Access restricted to authorized users and institutions.
Summary This book is for managers and would-be managers who need to upgrade their knowledge of digital marketing. Told from the perspective of marketing strategy, it puts digital marketing in the context of firm strategy selection. The first step in digital marketing is to understand your company and your brand. The next step is to put content and keywords on your web and mobile sites so that they can be found in search. Then use the delivery platforms of digital content, e-mail, social, and mobile, to deploy that content to the customer. The final topics in the book focus on the importance of data management and privacy as well as the emerging roles of analytics, artificial intelligence and marketing automation. Without quality data, no digital marketing program can be successful. This data can then be used in data analytics applications for predictive modeling. After reading this book, the reader will have a good idea of where to start on the path to an integrated digital marketing management strategy. Each chapter concludes with a list of action steps or "what to do next" to get started on implementing a digital marketing strategy as well as review questions and key terminology.
Form Also available in print.
System Details Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
Provenance Purchased with the Phippen Library Fund.
Subject Internet marketing.
Internet marketing.
Indexed Term Digital marketing.
Search engine marketing.
E-mail marketing.
Social media marketing.
Data quality.
Database management.
Data analytics.
Genre/Form Electronic books.
Other Form: Print version: 9781951527921
ISBN 9781951527938 e-book
9781951527921 print