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HF5415.5 .W585 2005 : Willingham, Ron,
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Integrity service : treat your customers right, watch your business grow / Ron Willingham.
Moore Stacks:Available
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Book
|
2005
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HF5415.5 .Y33 2011eb : Yager, Jan,
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Productive relationships : 57 strategies for building stronger business connections / Jan Yager.
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Bestseller
|
2011
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HF5415.5 .Y47 2009 : Yellin, Emily,
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Your call is (not that) important to us : customer service and what it reveals about our world and ou
Moore Stacks:Available
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Book
|
2009
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HF5415.5 .Z34 2015 : Zafer, Alkhatani Saad,
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Authentic customer centricity : a journey towards sustainable customer experience / Alkhatani Saad Za
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Bestseller
|
2015
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HF5415.5 .Z459 1997 : Zemke, Ron.
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Coaching, knock your socks off service / Ron Zemke & Kristin Anderson.
Moore Stacks:Available
|
Book
|
1997
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HF5415.5 .Z4595 2000 : Zemke, Ron.
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Knock your socks off service recovery / Ron Zemke and Chip R. Bell.
Moore Stacks:Available
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Book
|
2000
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HF5415.5 .Z4595 2000eb : Zemke, Ron.
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Knock your socks off service recovery / Ron Zemke, Chip R. Bell.
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Bestseller
|
2000
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HF5415.5 .Z53 2007 : Ziegenfuss, James T.
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Customer friendly : the organizational architecture of service / James T. Ziegenfuss, Jr.
Moore Stacks:Available
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Book
|
2007
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HF5415.52 .B87 2005eb : Burke, Jack.
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Get what you want : an industry insider shows you how to make good complaints, fix bad service and co
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Bestseller
|
2005
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HF5415.525
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The customer loyalty loop : the science behind creating great experiences and lasting impressions / N
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Bestseller
|
2016
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Loyalty cards in the apparel industry in Germany and Spain.
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Bestseller
|
2014
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HF5415.525 .A44 2007eb : Alessandra, Anthony J.
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The stairs of customer loyalty / Tony Alessandra.
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Bestseller
|
2007
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HF5415.525 .B87 2016 : Butscher, Stephan A.,
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Customer loyalty programmes and clubs / Stephan A. Butscher.
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Bestseller
|
2016
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HF5415.525.C88 2015 : Cutting, Donna.
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|
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501 Ways to Roll Out the Red Carpet for Your Customers : Easy-to-Implement Ideas to Inspire Loyalty,
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Bestseller
|
2015
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HF5415.525 .G583 1999eb : Gitomer, Jeffrey,
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Knock your socks off selling / Jeffrey Gitomer and Ron Zemke.
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Bestseller
|
1999
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|
HF5415.525 .H64 2013 : Hoffmann, Nicolas,
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Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs / Nicolas Hoffm
|
Bestseller
|
2013
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|
HF5415.525 .L39 2004eb : Lawfer, Manzie R.,
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Why customers come back : how to create lasting customer loyalty / Manzie R. Lawfer.
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Bestseller
|
2004
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HF5415.525 .L695 2006
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Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really w
Moore Stacks:Available
|
Book
|
2006
|
|
HF5415.525 .S63 2003 : Sobel, Andrew,
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|
|
Making rain : the secrets of building lifelong client loyalty / Andrew Sobel.
Moore Stacks:Available
|
Book
|
2003
|
|
HF5415.527 : Zareen, Arshi,
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|
|
Customer Life Time Value / Arshi Zareen.
|
Bestseller
|
2021
|
|
HF5415.53
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|
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E-Business Service Level Agreements.
|
Bestseller
|
2016
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Service level agreements : winning a competitive edge for support & supply services / Andrew Hiles.
|
Bestseller
|
2016
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Service Level Agreements : Winning a Competitive Edge for Support & Supply Services.
|
Bestseller
|
2016
|
|
HF5415.55
|
|
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B2B relationship marketing management in trade fair activity / by Dariusz Siemieniako and Marcin Gȩb
|
Bestseller
|
2016
|
The intuitive customer : 7 imperatives for moving your customer experience to the next level / Colin
|
Bestseller
|
2015
|
Marketing : Principles of Customer-Centric Business Management.
|
Bestseller
|
2022
|
|
HF5415.55 .B37 2022 : Barlow, Janelle,
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|
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A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedback
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Bestseller
|
2022
|
|
HF5415.55 .H357 2009eb
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Handbook of brand relationships / Deborah J. MacInnis, C. Whan Park, Joseph R. Priester, editors.
|
Bestseller
|
2009
|
|
HF5415.55 .H36 2015
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Handbook of brand relationships / Deborah J. MacInnis, C. Whan Park, Joseph W. Priester, editors.
|
Bestseller
|
2015
|
|
HF5415.55 .K384 2012 : Kotler, Philip.
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|
|
FAQs on marketing : answers and advice by the guru of marketing / Philip Kotler.
|
Bestseller
|
2012
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|
HF5415.55 .L56 2008 : Lindgreen, Adam.
|
|
|
Managing Market Relationships : Methodological and Empirical Insights.
|
Bestseller
|
2008
|
|
HF5415.55 .L67 2014eb : López, Santiago.
|
|
|
Value-based marketing strategy : pricing and costs for relationship marketing / Santiago Lopez.
|
Bestseller
|
2014
|
|
HF5415.55 .M326 2007eb : Mahajan, Gautam,
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|
|
Customer value investment : formula for sustained business success / Gautam Mahajan.
|
Bestseller
|
2007
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|
HF5415.55 .M335 2005 : Marconi, Joe.
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|
|
Creating the marketing experience : new strategies for building relationships with your target market
Moore Stacks:Available
|
Book
|
2005
|
|
HF5415.55 .M55 2004 : Mills, Harry,
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|
|
The rainmaker's toolkit : power strategies for finding, keeping, and growing profitable clients / Har
Moore Stacks:Available
|
Book
|
2004
|
|
HF5415.55 .M55 2004eb : Mills, Harry,
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|
|
The rainmaker's toolkit : power strategies for finding, keeping, and growing profitable clients / Har
|
Bestseller
|
2004
|
|
HF5415.55 .R45 1996eb
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|
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Relationship marketing : theory and practice / edited by Francis Buttle.
|
Bestseller
|
1996
|
|
HF5415.55 .R53 2015eb : Richardson, Neil Andre Asselbroug.
|
|
|
Customer-centric marketing : supporting sustainability in the digital age / Neil Richardson, Jon Jame
|
Bestseller
|
2015
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|
HF5415.55 .T253 2014 : Tanner, John F.,
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|
|
Dynamic customer strategy : today's CRM / John F. Tanner, Jr.
|
Bestseller
|
2014
|
|
HF5415.55 .T45 2016 : Templeton, Tim.
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|
|
The Referral of a Lifetime : Never Make a Cold Call Again!.
|
Bestseller
|
2016
|
|
HF5415.55 .T56 2008eb : Thomas, Martin,
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|
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Crowd surfing : surviving and thriving in the age of consumer empowerment / Martin Thomas and David B
|
Bestseller
|
2008
|
|
HF5415.55 .W555 2020eb : Wilson, Jerry R.,
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|
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No nonsense : attract new customers : 100+ ideas to bring in more customers / Jerry R. Wilson.
|
Bestseller
|
2020
|
|
HF5415.6 : Manners-Bell, John,
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|
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Introduction to global logistics : delivering the goods / John Manners-Bell.
|
Bestseller
|
2016
|
|
HF5415.7
|
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Gower handbook of supply chain management / editor, John Gattorna ; assistant editors, Robert Ogulin,
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Bestseller
|
2016
|
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HF5415.7 .I553 2002
|
|
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International logistics / Donald F. Wood ... [and others].
Moore Stacks:Available
|
Book
|
2002
|
|
HF5415.7 .I553 2002eb
|
|
|
International logistics / Donald F. Wood [and others].
|
Bestseller
|
2002
|
|
HF5416 .A38 2017eb : Aktaş, Celalettin,
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|
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The evolution and emergence of QR codes / by Celalettin Aktaş.
|
Bestseller
|
2017
|
|
HF5416 .K38 2010 : Kato, Hiroko,
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|
|
Barcodes for mobile devices / Hiroko Kato, Keng T. Tan, Douglas Chai.
|
Bestseller
|
2010
|
|
HF5416.5
|
|
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Essays on Market Response to Changes in Costs and Price Transparency.
|
Bestseller
|
2017
|
Joint Pricing and Inventory Control under Reference Price Effects / Lisa Gimpl-Heersink.
|
Bestseller
|
2018
|
Single Period Inventory Control and Pricing An Empirical and Analytical Study of a Generalized Model
|
Bestseller
|
2018
|
|
HF5416.5 .I53 2009eb
|
|
|
Indifference pricing : theory and applications / edited by René Carmona.
|
Bestseller
|
2009
|
|
HF5416.5 .L557 2015eb : Liozu, Stephan,
|
|
|
The pricing journey : the organizational transformation toward pricing excellence / Stephan M. Liozu.
|
Bestseller
|
2015
|
|
HF5416.5 .P457 2021 : Phillips, Robert L.
|
|
|
Pricing and revenue optimization / Robert L. Phillips.
|
Bestseller
|
2021
|
|
HF5416.5 .R87 2008eb : Ruskin-Brown, Ian.
|
|
|
Practical pricing for results / Ian Ruskin-Brown.
|
Bestseller
|
2008
|
|
HF5416.5 .S549 2008eb : Shy, Oz.
|
|
|
How to price : a guide to pricing techniques and yield management / Oz Shy.
|
Bestseller
|
2008
|
|
HF5416.5 .S583 2021 : Smith, Gerald,
|
|
|
Getting price right : the behavioral economics of profitable pricing / Gerald Smith.
|
Bestseller
|
2021
|
|