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BestsellerE-book
Author Talbot, Colin.

Title Theories of performance : organizational and service improvement in the public domain / Colin Talbot.

Publication Info. Oxford ; New York : Oxford University Press, 2010.

Item Status

Description 1 online resource (xi, 257 pages) : illustrations
Physical Medium polychrome
Description text file
Bibliography Includes bibliographical references and index.
Contents Introduction: why the issue of performance will not go away -- Problematics of performance -- Theories and performance -- Performance regimes: institutions -- Performance regimes: interventions -- Performance and public value(s) -- Theories of organizational performance -- Theories of performance of public organizations -- Performance responses -- Shaping public performance.
Summary How well do governments do in converting the resources they take from us, like taxes, into services that improve the well-being of individuals, groups, and society as a whole? In other words: how well do they perform?This question has become increasingly prominent in public debates over the past couple of decades, especially in the developed world but also in developing countries. As the state has grown during the second half of the 20th century, so pressures to justify its role in producing public services have also increased. Governments across the world have implemented all sorts of policie.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Organizational effectiveness -- Evaluation.
Organizational effectiveness -- Evaluation.
Administrative agencies -- Management.
Administrative agencies -- Management.
Government productivity -- Evaluation.
Government productivity -- Evaluation.
Government productivity.
Performance standards.
Performance standards.
Public administration -- Evaluation.
Public administration -- Evaluation.
Human services -- Evaluation.
Human services -- Evaluation.
Human services.
Municipal services -- Evaluation.
Municipal services -- Evaluation.
Municipal services.
Genre/Form Electronic books.
Electronic books.
Other Form: Print version: Talbot, Colin. Theories of performance. Oxford ; New York : Oxford University Press, ©2010 9780199575961 (DLC) 2010283700 (OCoLC)520714475
ISBN 9780191591471 (electronic book)
0191591475 (electronic book)
9780199575961
0199575967
0199575959
9780199575954