LEADER 00000cam a2200493?i 4500 
001    ocm01475073 
005    20120716113633.0 
008    750703s1975    miu      b    001 0 engm  
010       74620202 
019    1843540 
020    0879441739.|a0879441720|q(paperback) 
035    (OCoLC)1475073 
040    DLC|beng|cDLC|dm.c. 
043    n-us--- 
049    RIDM 
050 0  JK691|b.B94 
082    362 
090    JK691 .B94 
245 00 Bureaucratic encounters :|ba pilot study in the evaluation
       of government services /|cDaniel Katz ... [and others]. 
264  1 Ann Arbor :|bSurvey Research Center, Institute for Social 
       Research, University of Michigan,|c1975. 
300    xiii, 264 pages ;|c23 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
500    Includes index. 
504    Bibliography: pages 255-259. 
650  0 Administrative agencies|zUnited States|0https://id.loc.gov
       /authorities/subjects/sh2007100596|xPublic opinion.|0https
       ://id.loc.gov/authorities/subjects/sh2002006218 
650  0 Social service|zUnited States|0https://id.loc.gov/
       authorities/subjects/sh90001458|xPublic opinion.|0https://
       id.loc.gov/authorities/subjects/sh2002006218 
650  0 Bureaucracy|0https://id.loc.gov/authorities/subjects/
       sh85018047|xPublic opinion.|0https://id.loc.gov/
       authorities/subjects/sh2002006218 
650  0 Public opinion|zUnited States.|0https://id.loc.gov/
       authorities/subjects/sh2010105279 
650  7 Administrative agencies.|2fast|0https://id.worldcat.org/
       fast/796723 
650  7 Public opinion.|2fast|0https://id.worldcat.org/fast/
       1082785 
650  7 Social service.|2fast|0https://id.worldcat.org/fast/
       1123192 
650  7 Bureaucracy|xPublic opinion.|2fast|0https://
       id.worldcat.org/fast/841714 
650  7 Bureaucracy.|2fast|0https://id.worldcat.org/fast/841702 
651  7 United States.|2fast|0https://id.worldcat.org/fast/1204155
700 1  Katz, Daniel,|d1903-1998.|0https://id.loc.gov/authorities/
       names/n80060596 
710 2  University of Michigan.|bSurvey Research Center.|0https://
       id.loc.gov/authorities/names/n79106618 
901    MARCIVE 20231220 
935    160715 
948    |d20220524|cMH|tcr 035-9project