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BestsellerE-book

Title Reinventing the patient experience : strategies for hospital leaders / Jon B. Christianson [and others].

Publication Info. Chicago : Health Administration Press, [2007]
©2007

Item Status

Description 1 online resource (xii, 188 pages).
text file
Series ACHE management series
Management series (Ann Arbor, Mich.)
Bibliography Includes bibliographical references.
Contents The challenge to hospitals: reinventing the hospital experience -- Windber Medical Center -- crisis leads to change -- St. Rose Dominican Hospitals-Siena campus. Creating a new environment for hospital -- Careabbott Northwestern Hospital. Combining high tech and high touch -- Florida Hospital-Celebration Health. Becoming a living laboratory -- Highline Medical Center. Maintaining the momentum -- Charles Medical Center-Bend. Adjusting to change -- North Hawaii Community Hospital. A blended medicine perspective -- The Valley Hospital. Reinvigorating nursing at the bedside -- Putting the components of a patient-focused hospital in place -- Measuring and sustaining success.
Access Use copy Restrictions unspecified MiAaHDL
Reproduction Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2011. MiAaHDL
System Details Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
Processing Action digitized 2011 HathiTrust Digital Library committed to preserve MiAaHDL
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Hospital care -- United States.
Hospital care.
United States.
Hospital patients -- Care -- United States.
Hospital patients -- Care.
Hospitals -- United States -- Administration.
Hospitals.
Administration.
Hospital-Patient Relations.
Hospital Administration -- methods.
United States.
Genre/Form Electronic books.
Added Author Christianson, Jon B.
Other Form: Print version: Reinventing the patient experience. Chicago : Health Administration Press, ©2007 9781567932782 1567932789 (DLC) 2007012209 (OCoLC)104837959
ISBN 9781567932782 (paperback ; alkaline paper)
1567932789 (paperback ; alkaline paper)
9781567932904 (electronic book)
1567932908 (electronic book)