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Bestseller
BestsellerE-book
Author Sheppardson, Chris, 1962- author.

Title Hospitality : a new dawn in sustainability & service / Chris Sheppardson.

Publication Info. New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2021.

Item Status

Edition First edition.
Description 1 online resource (xxx, 156 pages).
Physical Medium polychrome
Description text file
Series Tourism and hospitality management collection, 2375-9631
Tourism and hospitality management collection. 2375-9631
Bibliography Includes bibliographical references (pages 145-149) and index.
Contents Chapter 1. How economic sustainability lost its way -- Chapter 2. Sustainable business -- Chapter 3. Social renewal -- Chapter 4. Cultural sustainability -- Chapter 5. Change to the work place -- Chapter 6. Sustainability through food -- Chapter 7. The cousins--sustainability and service -- Chapter 8. Nothing is more important than trust and telationships -- Chapter 9. An industry of hope and optimism, one which can break barriers -- Chapter 10. Service is purpose.
Access Access restricted to authorized users and institutions.
Summary This book is an introduction to one of the fast developing core pillars in all business, sustainability, as well as how it is tied into the concept of service. Much has changed during the Covid-19 pandemic and we are seeing companies redefine their value propositions with leaders, once again, returning to core basics and beginning to lead through strong pillars. The new emerging generations are demanding and expecting more. The bar has been raised and the challenge for all leaders is to meet this.There are new leaders emerging with strong visions of the future. As difficult as 2020 has been, we could well be sitting on the brink of a new age in both sustainability and in service. Out of the dark times could come alot of good but it will require new styles of leadership to what has be seen over the last 20 years.
Form Also available in print.
System Details Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.
Provenance Purchased with the Phippen Library Fund.
Subject Hospitality industry -- Management.
Hospitality industry -- Management.
Hospitality industry -- Environmental aspects.
Hospitality industry.
Sustainable development.
Sustainable development.
Sustainability.
Sustainability.
Indexed Term Food.
Culture.
Economic.
Environmental.
Social.
Society.
Mergers & acquisitions (M&A)
Hotels.
Food service.
Restaurants.
Chefs.
Cuisine.
Hospitality.
Sustainability.
Service.
Chief executive officer (CEO)
Managing director (MD)
Human resources director (HRD)
Millennials.
Gen Z.
BAME.
Diversity.
C-suite.
Genre/Form Electronic books.
Other Form: Print version: 9781953349729
ISBN 9781953349736 e-book
9781953349729 print