Title Strategic management of information and communication technology : the United States Air Force experience with Y2K / Mark Haselkorn, principal investigator ; Policy and Global Affairs, Computer Science and Telecommunications Board Division on Engineering and Physical Sciences, National Research Council of the National Academies.

Publication Info.	Washington, D.C. : National Academies Press, [2007]
	©2007

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Description	1 online resource (xiii, 128 pages)
Physical Medium	polychrome
Description	text file
Bibliography	Includes bibliographical references (pages 117-121).
Summary	Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.
Contents	""Front Matter""; ""PREFACE""; ""CONTENTS""; ""SUMMARY""; ""Chapter 1 Background""; ""Chapter 2 Managing ICT Complexity""; ""Chapter 3 Aligning Organizational and ICT Strategies""; ""Chapter 4 Managing ICT Risk""; ""Chapter 5 Technology Risk as a Socially Embedded Issue""; ""REFERENCES""; ""APPENDIX A: REFERENCES TO WORKSHOP DISCUSSIONS ANDINTERVIEWS""; ""APPENDIX B: ABBREVIATIONS AND ACRONYMS""; ""APPENDIX C: BIOGRAPHICAL INFORMATION ON THE PRINCIPALINVESTIGATOR""
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	United States. Air Force -- Data processing -- Evaluation.
	United States. Air Force.
	Evaluation.
	United States. Air Force -- Communication systems -- Evaluation.
	Telecommunication systems.
	United States. Air Force.
	Year 2000 date conversion (Computer systems) -- United States.
	Year 2000 date conversion (Computer systems)
	United States.
	Software maintenance -- United States.
	Software maintenance.
	Strategic planning -- United States.
	Strategic planning.
Genre/Form	Electronic books.
Added Author	National Research Council (U.S.). Computer Science and Telecommunications Board.
	National Research Council (U.S.). Policy and Global Affairs.
	National Research Council (U.S.). Division on Engineering and Physical Sciences.
Other Form:	Haselkorn, Mark. Strategic management of information and communication technology. Washington : National Academies Press, 2007 0309111285 (OCoLC)173485343
ISBN	9780309111294 (electronic book)
	0309111293 (electronic book)
	1280969121
	9781280969126
	0309111285
	9780309111287

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