Title Service quality in academic libraries / Peter Hernon, Ellen Altman.

Publication Info.	Norwood, N.J. : Ablex, [1996]
	©1996

Item Status

Location	Call No.	Status	OPAC Message	Public Note	Gift Note
Moore Stacks	Z675.U5 H55 1996 1996	Available	---

Description	xv, 187 pages : illustrations ; 24 cm.
Series	Information management, policy, and services
	Information management, policy, and services.
Bibliography	Includes bibliographical references (pages 173-180) and indexes.
Subject	Academic libraries -- United States.
	Academic libraries.
	United States.
	Libraries and students -- United States.
	Libraries and students.
	Libraries and scholars -- United States.
	Libraries and scholars.
Added Author	Altman, Ellen.
ISBN	1567502105 paper alkaline paper
	1567502091 cloth alkaline paper