Introduction / Delmus E. Williams -- Public libraries in transition from 20th to 21st century models / Peter A. Gisolfi -- The impact of group interaction on shared cognition : an analysis of small group communication / Miriam Matteson -- Impact of technology on organizational change in public libraries : a qualitative study / Diane L. Velasquez -- A theatre scholar-artist prepares : information behavior of the theatre researcher / MaryBeth Meszaros -- Information literacy and flexible scheduling for elementary media centers / Susan Warner -- Negotiating normative institutional pressures and maintaining legitimacy in a complex work environment : a multiple case study of three academic cataloging units / Gretchen L. Hoffman.
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