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Z678.85
1
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Libraries and key performance indicators : a framework for practitioners


Appleton, Leo, author.
Cambridge, MA : Chandos Publishing, an imprint of Elsevier, [2017]

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2
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Managing your library and its quality : the ISO 9001 way


Balagué, Núria.
Witney : Chandos Publishing (Oxford) Ltd, 2011.

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3
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Using digital analytics for smart assessment


Farney, Tabatha, author.
Chicago : ALA Editions, an imprint of the American Library Association, [2018]

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