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Mark   Media Year
Z710 .G44 2008 : George, Mary W.,     
      The elements of library research : what every student needs to know / Mary W. George. Moore Stacks:Available   book
BookPrinted Material
2008
Z710 .M19 1999eb : McDougald, Dana,     
      100 more research topic guides for students / Dana McDougald.   Bestseller
BestsellerE-book
1999
Z710 .M23 1987 : Mann, Thomas,     
      Library research methods / Thomas Mann. Talbott: Offsite Storage:Available   book
BookPrinted Material
1987
Z710 .M23 1998 : Mann, Thomas,     
      The Oxford guide to library research / Thomas Mann. Moore Stacks:Available   book
BookPrinted Material
1998
Z710 .M23 2005 : Mann, Thomas,     
      The Oxford guide to library research / Thomas Mann. Talbott Reference:Available   book
BookPrinted Material
2005
Z710 .M23 2015eb : Mann, Thomas,     
      The Oxford guide to library research / Thomas Mann.   Bestseller
BestsellerE-book
2015
Z710 .M26 : Marjarum, Edward Wayne,     
      How to use a book. Moore Stacks:Available   book
BookPrinted Material
1947
Z711    
      The Feminist reference desk : concepts, critiques, and conversations / Maria T. Accardi.   Bestseller
BestsellerE-book
2017
      Leading libraries : how to create a service culture / Wyoma vanDuinkerken and Wendi Arant Kaspar.   Bestseller
BestsellerE-book
2015
      Library service design : a LITA guide to holistic assessment, insight, and improvement / Joe J. Marqu   Bestseller
BestsellerE-book
2016
      Reference and information services : an introduction / Kay Ann Cassell, Uma Hiremath.   Bestseller
BestsellerE-book
2018
      Reference librarianship and justice : history, practice and praxis / edited by Kate Adler, Ian Beilin   Bestseller
BestsellerE-book
2018
Z711 .B93 1967 : Burke, Arvid J.,     
      Documentation in education / Arvid J. Burke and Mary A. Burke. Talbott: Offsite Storage:Available   book
BookPrinted Material
1967
Z711 .C355 2006 : Cassell, Kay Ann.     
      Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hi Moore Reference Room:Available   book
BookPrinted Material
2006
Z711 .C65 2007 : Stillman, Larry,     
      Constructing and Sharing Memory : Community Informatics, Identity and Empowerment.   Bestseller
BestsellerE-book
2007
Z711 .C854 2017      
      A cultural history of dress and fashion in the age of Enlightenment / edited by Peter McNeil.   Bestseller
BestsellerE-book
2017
Z711 .C88 2013eb      
      Customer service in libraries : best practices / edited by Charles Harmon, Michael Messina.   Bestseller
BestsellerE-book
2013
Z711 .E58 2010eb      
      Envisioning future academic library services : initiatives, ideas and challenges / edited by Sue McKn   Bestseller
BestsellerE-book
2010
Z711 .H437 2002eb      
      Helping the difficult library patron : new approaches to examining and resolving a long-standing and   Bestseller
BestsellerE-book
2002
Z711 .H45 2015eb : Hernon, Peter.     
      Assessing service quality : satisfying the expectations of library customers / Peter Hernon, Ellen Al   Bestseller
BestsellerE-book
2015
Z711 .L63 2001eb : Locke, Joanne.     
      International resource book for libraries serving disadvantaged persons / Joanne Locke and Nancy M. P   Bestseller
BestsellerE-book
2001
Z711 .M395 2014 : McDonald, Courtney Greene.     
      Putting the user first : 30 strategies for transforming library services / Courtney Greene McDonald. Moore Stacks:Available   book
BookPrinted Material
2014
Z711 .M47 2005eb : Meredith, Meri.     
      Dealing with an international clientele : communications, diplomacy and etiquette / Meri Meredith.   Bestseller
BestsellerE-book
2004
Z711 .M82 2012eb : Mulac, Carolyn.     
      Fundamentals of reference / Carolyn M. Mulac.   Bestseller
BestsellerE-book
2012
Z711 .M87 2011eb : Murphy, Sarah Anne.     
      The librarian as information consultant : transforming reference for the Information Age / Sarah Anne   Bestseller
BestsellerE-book
2011
Z711 .N65 1999eb : Nolan, Christopher W.     
      Managing the reference collection / Christopher W. Nolan.   Bestseller
BestsellerE-book
1998
Z711 .O59 2004 : Onwuegbuzie, Anthony J.,     
      Library anxiety : theory, research, and applications / Anthony J. Onwuegbuzie, Qun G. Jiao, Sharon L. Talbott: Offsite Storage:Available   book
BookPrinted Material
2004
Z711 .O98 2017eb : Buckley Owen, Tim,     
      Successful enquiry answering every time : thinking your way from problem to solution / Tim Buckley Ow   Bestseller
BestsellerE-book
2017
Z711 .P285 2009eb : Pantry, Sheila.     
      How to give your users the LIS services they want / Sheila Pantry and Peter Griffiths.   Bestseller
BestsellerE-book
2009
Z711 .P338 1996      
      Patron behavior in libraries : a handbook of positive approaches to negative situations / [edited by] Moore Stacks:Available   book
BookPrinted Material
1996
Z711 .P338 1996eb      
      Patron behavior in libraries : a handbook of positive approaches to negative situations / [edited by]   Bestseller
BestsellerE-book
1996
Z711 .R32 : Ranganathan, S. R.     
      Reference service. Moore Stacks:Available   book
BookPrinted Material
1961
Z711 .R43 no. 69/70      
      Reference services for the adult learner : challenging issues for the traditional and technological e Moore Stacks:Available   book
BookPrinted Material
2000
Z711 .R4435 1995      
      The reference assessment manual / compiled and edited by the Evaluation of Reference and Adult Servic Moore Stacks:Available   book
BookPrinted Material
1995
Z711 .R44445 2018      
      Reference librarianship and justice / edited by Kate Adler, Ian Beilin, and Eamon Tewell. Moore Stacks:Available   book
BookPrinted Material
2018
Z711 .R4455 2010      
      Reference renaissance : current and future trends / edited by Marie L. Radford and R. David Lankes. Moore Stacks:Available   book
BookPrinted Material
2010
Z711 .R465 2015eb      
      Reimagining reference in the 21st century / edited by David A. Tyckoson and John G. Dove.   Bestseller
BestsellerE-book
2015
Z711 .R47 2015eb      
      Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Ande   Bestseller
BestsellerE-book
2015
Z711 .R64 2019eb : Ross, Catherine Sheldrick,     
      Conducting the reference interview : a how-to-do-it manual for librarians / Catherine Sheldrick Ross,   Bestseller
BestsellerE-book
2019
Z711 .S28 2002eb : Saxton, Matthew L.     
      Understanding reference transactions : transforming an art into a science / Matthew L. Saxton, John V   Bestseller
BestsellerE-book
2002
Z711 .S38 2012 : Shumaker, David,     
      The Embedded Librarian : innovative strategies for taking knowledge where it's needed / David Shumake Moore Stacks:Available   book
BookPrinted Material
2012
Z711 .S38 2012eb : Shumaker, David,     
      The embedded librarian : innovative strategies for taking knowledge where it's needed / David Shumake   Bestseller
BestsellerE-book
2012
Z711 .U84 2016      
      User experience in libraries : applying ethnography and human-centred design / edited by Andy Priestn Talbott: Circulating Collection:Available   book
BookPrinted Material
2016
Z711 .W45 2000eb : Whitlatch, Jo Bell.     
      Evaluating reference services : a practical guide / Jo Bell Whitlatch.   Bestseller
BestsellerE-book
2000
Z711 .W64 1999eb : Willis, Mark R.     
      Dealing with difficult people in the library / Mark R. Willis.   Bestseller
BestsellerE-book
1999
Z711 .Z84 1993 : Kuhlthau, Carol Collier,     
      Seeking meaning : a process approach to library and information services / Carol Collier Kuhlthau. Moore Stacks:Available   book
BookPrinted Material
1993
Z711.2    
      Creating online tutorials : a practical guide for librarians / Hannah Gascho Rempel, Maribeth Slebodn   Bestseller
BestsellerE-book
2015
      New methods of teaching and learning in libraries / Ann Whitney Gleason.   Bestseller
BestsellerE-book
2017
      Online teaching and learning : a practical guide for librarians / Beverley E. Crane.   Bestseller
BestsellerE-book
2017
Z711.2 .B66 2011 : Booth, Char.     
      Reflective teaching, effective learning : instructional literacy for library educators / Char Booth. Moore Stacks:Available   book
BookPrinted Material
2011
Z711.2 .B755 1998 : Breivik, Patricia Senn.     
      Student learning in the information age / Patricia Senn Breivik. Moore Stacks:Available   book
BookPrinted Material
1998
Z711.2 .F53 1989 : Fink, Deborah,     
      Process and politics in library research : a model for course design / Deborah Fink. Moore Stacks:Available   book
BookPrinted Material
1989
Z711.2 .I49 1998eb      
      Information literacy standards for student learning / prepared by the American Association of School   Bestseller
BestsellerE-book
1998
Z711.2.J67 : Johnson, Alvin Saunders,     
      The public library --a people's university / by Alvin Johnson. Moore Stacks:Available   book
BookPrinted Material
1938
Z711.2 .L336 2019      
      Library services for online patrons : a manual for facilitating access, learning, and engagement / Jo   Bestseller
BestsellerE-book
2019
Z711.2 .M33 2012eb : McAdoo, Monty L.     
      Fundamentals of library instruction / Monty L. McAdoo.   Bestseller
BestsellerE-book
2012
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