| Edition |
English edition. |
| Description |
1 online resource |
|
text file |
| Contents |
Cover; Copyright Page; Contents; Foreword; Preface; Part I Creating Vital Services; Chapter 1 Power of Sincerity; Chapter 2 Power of Passion; Chapter 3 Power of Innovation; Part II Managing Energetic Services; Chapter 4 Power of Learning; Chapter 5 Power of Action; Chapter 6 Power of Flexibility; Chapter 7 Power of a Team; Chapter 8 Power of Communication; Part III Forging Values with Vitality; Chapter 9 Power of Happiness; Chapter 10 Power of Endeavor; Chapter 11 Power of Commitment; Appendix; Acknowledgements; Back Cover |
| Summary |
Hong Kong Airlines has grown gradually from being a regional airline to a global airline after a decade of development. The key to its speedy growth in the highly competitive aviation sector is its power in service innovation as well as its unique and energetic service culture. This book tries to extract, via lessons from this young airline, the power of sincerity, power of passion, power of innovation, power of learning, power of action, power of flexibility, power of a team, power of communication, power of happiness, power of endeavor, and power of commitment, on which an iceberg model of Ho. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Xianggang hang kong.
|
|
香港航空. |
|
Airlines -- China -- Hong Kong.
|
|
Airlines. |
|
China -- Hong Kong. |
|
Aeronautics, Commercial -- China -- Hong Kong.
|
|
Aeronautics, Commercial. |
| Genre/Form |
Electronic books.
|
| Added Title |
Nian qing de li liang. English
|
|
年轻的力量. English
|
| Translation Of: |
Translation of: Tong, Zelin. Nian qing de li liang. Di 1 ban. Beijing Shi : Beijing da xue chu ban she, 2016 9787301277652 (OCoLC)996392451 |
| Other Form: |
Print version: ZELIN, TONG. YOUNG CHANGE MAKERS. SINGAPORE : ENRICH PROFESSIONAL PUBL, 2017 1623201705 9781623201708 (OCoLC)1051678271 |
| ISBN |
9781623201715 (electronic book) |
|
1623201713 (electronic book) |
|
1623201705 |
|
9781623201708 |
|
