Includes bibliographical references (pages 143-146) and index.
Contents
Introduction -- Trapped at 30,000 feet: infiltrating white space -- On display at all times: flight attendants -- Emotional labor and systemic racism -- The emotional labor of coping and resistance -- Conclusion.
Summary
From African American pilots being asked to carry people's luggage to patrons refusing drinks from black flight attendants, Cabin Pressure demonstrates that racism is still very much alive in the "friendly skies." The book draws on interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers prestige, but also a history that excludes people of color.
Local Note
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America