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Airlines -- Customer services.
1
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Airlines for business : a customer-centric and profitable model for the 21st century airline


Sonokpon, Kofi, author.
[Montreal, Québec] : Temeris Aviation Publications, [2017]
First edition.

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Looking beyond the runway : airlines innovating with best practices while facing realities


Taneja, Nawal K.
Farnham, Surrey ; Burlington, VT : Ashgate, [2010]

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