pt. 1. The broadband revolution -- ch. 1. Building the foundation for broadband -- ch. 2. What is broadband? -- ch. 3. Broadband -- ch. 4. The last mile deployment challenges -- Case study : Palm -- pt. 2. The impact of broadband -- ch. 5. The world and the economy -- Case study : Kodak and second story -- ch. 6. Changing culture -- Case study : TBWA/Chiat/Day -- ch. 7. The changing culture -- Case study : shockwave.com -- pt. 3. The changing landscape -- ch. 8. The new business networks -- Case study : Columbia TriStar Interactive -- ch. 9. The changing technologies -- Case study : ReplayTV -- ch. 10. Final thoughts on reaching the last mile -- Top ten reasons to dread "smart" appliances.