1. Computerising the tools of government? : the spread of information technology -- 2. Innovation, expenditure and control : governmental responses to information technology -- 3. Computerisation in the UK Benefits Agency -- 4. Systems modernisation in the US Social Security Administration -- 5. Computerisation in the US Internal Revenue Service -- 6. Computerisation in the UK Inland Revenue -- 7. New players : government contracting of information technology -- 8. The ambiguous essence of the state of the future.
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