Title 151 quick ideas to deal with difficult people / by Carrie Mason-Draffen.

Publication Info.	Franklin Lakes, NJ : Career Press, [2007]
	©2007

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Online eBook. Access restricted to current Rider University students, faculty, and staff.
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Item Status

Description	1 online resource (187 pages)
Physical Medium	polychrome
Description	text file
Note	Includes index.
	"Confront conflicts and mediate disputes. Encourage communication and stop toxic talk. Identify and solve problems before they occur"--Cover.
Summary	Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Problem employees.
	Problem employees.
	Conflict management.
	Conflict management.
	Personnel management.
	Personnel management.
Genre/Form	Electronic books.
Added Title	One hundred fifty-one quick ideas to deal with difficult people
	One hundred and fifty-one quick ideas to deal with difficult people
	Quick ideas to deal with difficult people
Other Form:	Print version: Mason-Draffen, Carrie, 1951- 151 quick ideas to deal with difficult people. Franklin Lakes, NJ : Career Press, ©2007 9781564149381 1564149382 (DLC) 2006100140 (OCoLC)76898064
ISBN	9781435659384 (electronic book)
	1435659384 (electronic book)
	9781564149381
	1564149382
	9781601639189 (electronic book ; Adobe Digital Editions)
	160163918X (electronic book ; Adobe Digital Editions)