| Description |
1 online resource (221 pages) : illustrations |
| Bibliography |
Includes bibliographical references (pages 205-211) and indexes. |
| Contents |
Introduction -- Models of service user participation -- The ROCC research project -- Barriers and enablers to effective service user consultation -- Methods that enable client consultation -- A two-tier model for consultation for strategic planning -- The Young Men's Christian Association (YMCA) -- The way ahead -- Devising your own consultation strategy -- Appendix A: Questionnaire for providers -- Appendix B: Values statement -- Appendix C: Calculating the cost of client consultation. |
| Summary |
Drawing on extensive research, this book offers imaginative and effective strategies for consultation with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travellers, women escaping domestic violence and black and minority ethnic groups. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
People with social disabilities -- Services for -- Great Britain.
|
|
People with social disabilities -- Housing -- Great Britain.
|
|
Social service -- Great Britain -- Citizen participation.
|
|
Housing policy -- Great Britain -- Citizen participation.
|
|
Counselor and client -- Great Britain.
|
| Genre/Form |
Electronic books.
|
| Added Author |
Eckersley, Terry, 1961-
|
| Other Form: |
Print version: Brafield, Helen, 1966- Service user involvement. London ; Philadelphia : Jessica Kingsley Publishers, 2008 9781843103431 (DLC) 2007028350 (OCoLC)86168147 |
| ISBN |
9781846427459 (electronic bk.) |
|
1846427452 (electronic bk.) |
|
9781843103431 |
|
1843103435 (alk. paper) |
|
