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Subjects (1-26 of 26)
Customer loyalty.
1
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2
Manuscript
ManuscriptManuscript
 

Advanced customer analytics : targeting, valuing, segmenting and loyalty techniques


Grigsby, Mike, author.
London ; Philadelphia : Kogan Page, [2016]

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3
Bestseller
BestsellerE-book
 

A Complaint is a Gift Workbook : 101 Activities, Exercises, and Tools to Learn from Critical Feedbac


Barlow, Janelle, author.
[Place of publication not identified] : Berrett-Koehler Publishers, 2022.

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4
Bestseller
BestsellerE-book
 

The convenience revolution : how to deliver a customer service experience that disrupts the competit


Hyken, Shep, author.
Shippensburg, PA : Sound Wisdom, [2018]
First edition.

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5
Bestseller
BestsellerE-book
 

The customer code : the sorry state of Garrett's Books


Allman, Samuel D.
Kennesaw, GA : Sam Allman, [2006]

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6
Bestseller
BestsellerE-book
 

Item Status

7
Bestseller
BestsellerE-book
 

Customer value starvation can kill : prevention and cure


Mahajan, Gautam, 1946- author.
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2021.
First edition.

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Item Status

8
Bestseller
BestsellerE-book
 

Effects of Perceived Service Quality on Customer Loyalty and Repurchase Intentions : the Mediating R


Salman, Shahrukh, author.
Hamburg : Anchor Academic Publishing, 2018.

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Item Status

9
Bestseller
BestsellerE-book
 

Evergreen : cultivate the enduring customer loyalty that keeps your business thriving


Fleming, Noah, author.
New York : AMACOM, American Management Association, [2015]

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Item Status

10
Bestseller
BestsellerE-book
 

From voices to results : questions, tools, and analysis : proven techniques for understanding and en


Coppenhaver, Robert, author.
Birmingham, UK : Packt Publishing, 2018.

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11
Bestseller
BestsellerE-book
 

Item Status

12
Bestseller
BestsellerE-book
 

Knock your socks off selling


Gitomer, Jeffrey, 1946-
New York : AMACOM, [1999]

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13
book
BookPrinted Material
 

Loyalty-based selling : the magic formula for becoming the #1 sales rep


Smith, Tim, 1965-
New York : AMACOM, [2001]

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Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5438 .S634 2001    Available  ---
14
Bestseller
BestsellerE-book
 

Loyalty cards in the apparel industry in Germany and Spain.


Janotta, Sarah-Mailin.
Hamburg : Diplomica Verlag, 2014.

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15
book
BookPrinted Material
 

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5415.525 .L695 2006    Available  ---
16
Bestseller
BestsellerE-book
 

Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs


Hoffmann, Nicolas, 1983- author.
Frankfurt am Main, Germany : PL Academic Research, an imprint of Peter Lang GmbH, [2013]

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17
book
BookPrinted Material
 

Making rain : the secrets of building lifelong client loyalty


Sobel, Andrew, 1955-
Hoboken, N.J. : Wiley, [2003]

Rating:

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5415.525 .S63 2003    Available  ---
18
Bestseller
BestsellerE-book
 

Item Status

19
Bestseller
BestsellerE-book
 

No nonsense : attract new customers : 100+ ideas to bring in more customers


Wilson, Jerry R., 1944-2005, author.
Newburyport, MA : Career Press, 2020.

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20
book
BookPrinted Material
 

One customer, divisible : linking customer insight to loyalty and advocacy behavior


Lowenstein, Michael W., 1942-
Mason, Ohio : Texere/Thomson, [2005]

Rating:

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5415.5 .L68 2005    Available  ---
21
Bestseller
BestsellerE-book
 

Item Status

22
book
BookPrinted Material
 

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5415.335 .S98 2005    Available  ---
23
book
BookPrinted Material
 

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5438.8.K48 B33 1999  1999    Available  ---
24
Bestseller
BestsellerE-book
 

Item Status

25
Bestseller
BestsellerE-book
 

The stairs of customer loyalty


Alessandra, Anthony J.
[Place of publication not identified] : [Electronic & Database Pub.], [2007]

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26
book
BookPrinted Material
 

The ultimate question : driving good profits and true growth


Reichheld, Frederick F.
Boston, Mass. : Harvard Business School Press, [2006]

Rating:

Item Status

Location Call No. Status OPAC Message Public Note Gift Note
 Moore Stacks  HF5415.5 .R439 2006    Available  ---
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