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Subjects (1-2 of 2)
Customer relations -- Management -- Handbooks, manuals, etc.
1
Book
Designing the customer-centric organization : a guide to strategy, structure, and process
Galbraith, Jay R.
San Francisco : Jossey-Bass A Wiley Imprint, [2005]
1st ed.
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Moore Stacks
HF5415.5 .G345 2005
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2
Book
MarketBusters : 40 strategic moves that drive exceptional business growth
McGrath, Rita Gunther.
Boston : Harvard Business School Press, [2005]
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Moore Stacks
HD30.28 .M3838 2005
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