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Bestseller
Author
Jarvis, Alka, author.
Title
Quality experience telemetry : how to effectively use telemetry for improved customer success / Alka Jarvis, Luis Morales, and Johnson Jose.
Publication Info.
Milwaukee, Wisconsin : ASQ Quality Press, [2018]
Online access
Online ebook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this ebook
Item Status
Description
1 online resource
text file
Contents
Intro -- Table of Contents -- List of Figures and Tables -- Foreword -- Preface -- Acknowledgments -- Chapter 1: Introduction -- Chapter 2: Telemetry Overview -- Chapter 3: Telemetry Data -- Chapter 4: Telemetry and Customer Success -- Chapter 5: Required Telemetry Discipline -- Chapter 6: Conclusions -- Index -- About the Authors
Local Note
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject
Customer relations -- Quality control.
Customer relations.
Quality control.
Customer services -- Technological innovations.
Customer services -- Technological innovations.
Customer services.
Telematics.
Telematics.
Genre/Form
Electronic books.
Electronic books.
ISBN
1953079172 (electronic book)
9781953079176 (electronic book)