Title The convenience revolution : how to deliver a customer service experience that disrupts the competition and creates fierce loyalty / Shep Hyken.

Publication Info.

Online access
Online eBook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this eBook

Item Status

Edition	First edition.
Description	1 online resource
Physical Medium	polychrome
Description	text file
Bibliography	Includes bibliographical references and index.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Customer services.
	Customer services.
	Customer loyalty.
	Customer loyalty.
Genre/Form	Electronic books.
ISBN	9781640950535 electronic book
	1640950532 electronic book
	9781640950528