Title Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber.

Publication Info.

Online access
Online eBook. Access restricted to current Rider University students, faculty, and staff.
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Item Status

Description	1 online resource
Physical Medium	polychrome
Description	text file
Note	Title from e-book title screen (viewed Aug. 8, 2005).
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Call centers -- Customer services.
	Call centers.
	Customer services.
	Customer relations.
	Customer relations.
Genre/Form	Electronic books.
Added Title	80 activities and actions for call center cervice Excellence
ISBN	1423716795 (electronic book)
	9781423716792 (electronic book)