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Bestseller
Author
Jacob, Cedric F., author.
Title
Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk / Cedric F. Jacob.
Publication Info.
Birmingham, UK : Packt Publishing, 2017.
Online access
Online eBook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this eBook
Item Status
Description
1 online resource (1 volume) : illustrations
text file
Local Note
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject
Customer services -- Computer programs.
Customer services.
Computer programs.
Customer relations -- Management.
Customer relations -- Management.
Management information systems.
Management information systems.
Genre/Form
Electronic books.
Other Form:
Print version: Jacob, Cedric F. Mastering Zendesk : master the art of providing effective IT services to your customers by leveraging Zendesk. Birmingham, England ; Mumbai, [India] : Packt, c2017 viii, 388 pages 9781786461049
ISBN
9781786462565 (electronic book)
1786462567 (electronic book)
9781786461049
1786461048
9781786461049