| Description |
1 online resource (xix, 237 pages) |
| Physical Medium |
polychrome |
| Description |
text file |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service. |
| Summary |
Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture a. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
United States Postal Service -- Personnel management.
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United States Postal Service. |
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Personnel management. |
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Diversity in the workplace -- United States -- Case studies.
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Diversity in the workplace. |
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United States. |
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Postal service -- United States -- Employees -- Case studies.
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Postal service. |
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Employees. |
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Letter mail handling -- United States -- Case studies.
|
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Letter mail handling. |
| Genre/Form |
Case studies.
|
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Electronic books.
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Case studies.
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| Other Form: |
Print version: Benbow, Linda B., 1956- Sorting letters, sorting lives. Lanham, Md. : Lexington Books, ©2011 9780739134740 (DLC) 2010044013 (OCoLC)670375508 |
| ISBN |
9780739134764 (electronic book) |
|
0739134760 (electronic book) |
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9780739134740 |
|
0739134744 |
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