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Bestseller
BestsellerE-book
Author Levine, Stewart.

Title Getting to resolution : turning conflict into collaboration / Stewart Levine.

Publication Info. San Francisco, CA : Berrett-Koehler Publishers, [2009]
©2009

Item Status

Edition 2nd ed.
Description 1 online resource (xxiv, 270 pages) : illustrations.
Physical Medium polychrome
Description text file
Series A BK business book
BK business book.
Bibliography Includes bibliographical references (pages 253-258) and index.
Contents Resolution : getting beyond conflict, compromise, and settlement -- ROI and the costs of conflict : pay now or pay later -- Two brothers : their story of resolution -- The craft of resolution : a road map for resolving conflict -- Principle 1 : believing in abundance -- Principle 2 : creating partnership -- Principle 3 : being creative -- Principle 4 : fostering sustainable collaboration -- Principle 5 : becoming open -- Principle 6 : forming long-term collaborations -- Principle 7 : relying on feelings and intuition -- Principle 8 : disclosing information and feelings -- Principle 9 : learning throughout the resolution process -- Principle 10 : becoming responseable -- Step 1 : your attitude of resolution -- Step 2 : stories : telling and listening -- Step 3 : listening for a vision of resolution -- Step 4 : getting current and complete -- Step 5 : reaching agreement in principle -- Step 6 : crafting the new agreement -- Step 7 : resolution -- Applying the principles : the craft of resolution -- Benefits and utility : the cycle of resolution -- Using the power of the legal system -- Choosing a professional : the resolutionary -- Building a culture of agreement and resolution.
Summary This thoroughly revised and updated work offers new principles and new tools to show how to get to real, lasting resolution of personal, business, organizational, or community conflict.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Dispute resolution (Law) -- United States.
Dispute resolution (Law)
United States.
Mediation -- United States.
Mediation.
Conflict management.
Conflict management.
Genre/Form Electronic books.
Electronic books -- Electronic books.
Other Form: Print version: Levine, Stewart. Getting to resolution. 2nd ed. San Francisco, CA : Berrett-Koehler Publishers, ©2009 9781576757710 (DLC) 2009028809 (OCoLC)426147395
ISBN 9781576757888 electronic book
1576757889 electronic book
9781605095806 electronic book
160509580X electronic book
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