Title The librarian as information consultant : transforming reference for the Information Age / Sarah Anne Murphy.

Publication Info.	Chicago : American Library Association, 2011.
	©2011

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Online eBook. Access restricted to current Rider University students, faculty, and staff.
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Item Status

Description	1 online resource (xi, 106 pages) : illustrations
Physical Medium	polychrome
Description	text file
Bibliography	Includes bibliographical references and index.
Contents	The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.
Summary	Murphy innovatively rethinks the philosophy behind current library reference services in this thought-provoking book.
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	Reference services (Libraries) -- Forecasting.
	Reference services (Libraries)
	Forecasting.
	Reference services (Libraries) -- Management.
	Reference services (Libraries) -- Management.
	Information consultants.
	Information consultants.
	Reference librarians -- Effect of technological innovations on.
	Reference librarians.
Genre/Form	Electronic books.
	Electronic books.
Other Form:	Print version: Murphy, Sarah Anne. Librarian as information consultant. Chicago : American Library Association, 2011, ©2011 9780838910863 (DLC) 2010043518 (OCoLC)666224114
ISBN	9780838992753 (electronic book)
	0838992757 (electronic book)
	0838992765
	9780838992760
	9780838910863
	0838910866
	9780838992760