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Bestseller
BestsellerE-book
Author Gruenberg, Michael L., 1946-

Title Buying and selling information : a guide for information professionals and salespeople to build mutual success / Michael L. Gruenberg.

Publication Info. Medford, New Jersey : Information Today, Inc., [2014]
©2014
Online access
Online eBook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this eBook

Item Status

Description 1 online resource
text file
Note Includes index.
Contents People do business with people, not with companies -- It takes two -- Making the most of trade shows -- The importance of your words -- Preparing for a sales call -- Sales=showtime -- Time management : Mr. Clock and Mrs. Clock -- What a typical sales call looks like -- The importance of value -- Breaking down the barriers -- Managing the decision-making process -- Negotiating skills -- Terms and conditions -- Sales satisfaction.
Summary This guide is geared to helping librarians and salespeople understand what the "other guy" is grappling with in order to achieve the best possible outcome for everyone with special attention paid to the needs and interests of the end-user public.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Information services industry -- Customer services.
Information services industry -- Customer services.
Information services industry.
Online information services industry -- Customer services.
Online information services industry.
Customer services.
Libraries and publishing.
Libraries and publishing.
Libraries and electronic publishing.
Libraries and electronic publishing.
Acquisitions (Libraries)
Acquisitions (Libraries)
Information services -- Purchasing.
Information services.
Purchasing.
Selling.
Selling.
Negotiation in business.
Negotiation in business.
Genre/Form Electronic books.
Other Form: Print version: 9781573874786 1573874787 (DLC) 2013047034
ISBN 1573877239 (electronic book)
9781573877237 (electronic book)
9781573874786
1573874787

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