Description |
1 online resource (vii, 55 pages) : illustrations (some color) |
Note |
"Disseminate knowledge"--Cover. |
Bibliography |
Includes bibliographical references. |
Contents |
Service Delivery through Information syystems in TANROADS: Challenges and Possibilities in Dar Es Salaam and Mwanza; Dedication; Acknowledgement; Abstract; Table of Contents; List of Tables; List of Abbreviations; Chapter One: The problem and its scope; Background to the Study; Statement of the problem; Purpose of the Study; Research objectives; Research questions; Hypothesis; Scope of the study; Significance of the study; Operational Definitions of Key Terms; Chapter Two: Review of related literature; The meaning of Information Systems. |
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TANROADS information systems and the stakeholders involved. The Public Sector demand on services offered through TANROADS informationsystems.; The Stakeholder Perspective; Information Systems and technologies used by TANROADS on service delivery; Office Information Systems; Transaction Processing Systems; Management Information Systems; Decision Support Systems; Integrated Information Systems; Challenges facing TANROADS information system towards service delivery; The alternative ways to improve the existing Information Systems in the studyarea; Advantages of Information Systems; Disadvantages. |
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Information Systems ArchitectureNetwork connections; TANROADS Information Systems; Managers and management information systems; Society living with information systems; Related studies; The GO TO Place for Information; TANROADS Customers Expectations; Captures Wide Range of Information; Extreme Target to TANROADS stakeholders; Customized TANROADS Products and Services Offered; Lower overhead, lower cost, better service; Create worldwide presence; Chapter Three: Reasearch methodology; Research design; Research Population; Sample size; Sampling Procedure; Sampling design; Research Instrument. |
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FlexibilityNon-verbal behaviours; Validity and Reliability of Instrument; Reliability of instrument; Data Gathering Procedure; Primary data; Secondary Data; Data Analysis; Ethical Considerations; Limitation of the study; Language barrier; Chapter Four: Presentation, analysis and interpretation of data; Characteristics of sample Respondents (%); Chapter Five: Findings, Conclusions, Recommendations; Findings; Conclusions; Recommendations; References; Appendices; Appendix I; Appendix II; Appendix III; Appendix IV. |
Summary |
Hauptbeschreibung This study intends to investigate the status of TANROADS Information Systems and the services offered in Dar-es-salaam and Mwanza. A descriptive design is used as a tool for gathering relevant information to meet the study objectives. Hence, the study critically examines the range of services and the gap experienced in service provision. The study deployed a random sampling procedure to arrive at ist findings, i.e., achieving a representative sample from the targeted population from which the data were collected and analysing it by applying descriptive statistics. |
Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
Subject |
Transportation -- Tanzania -- Data processing.
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Information storage and retrieval systems -- Transportation.
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COMPUTERS -- Computer Literacy. |
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COMPUTERS -- Computer Science. |
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COMPUTERS -- Data Processing. |
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COMPUTERS -- Hardware -- General. |
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COMPUTERS -- Information Technology. |
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COMPUTERS -- Machine Theory. |
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COMPUTERS -- Reference. |
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Information storage and retrieval systems -- Transportation |
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Transportation -- Data processing |
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Tanzania https://id.oclc.org/worldcat/entity/E39PBJgt4Pf4rtTk7Bvrf6gkDq |
Other Form: |
Print version: Joseph, Rickson. Service Delivery through Information Systems in TANROADS: Challenges and Possibilities in Dar Es Salaam and Mwanza. Hamburg : Diplomica Verlag, ©2012 |
ISBN |
9783954895250 (electronic bk.) |
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3954895250 (electronic bk.) |
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9783954890255 |
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