Title Social security administration electronic service provision : a strategic assessment / Leon J. Osterweil, Lynette I. Millett, and Joan D. Winston, editors ; Committee on the Social Security Administration's E-Government Strategy and Planning for the Future, Computer Science and Telecommunications Board, Division on Engineering and Physical Sciences, National Research Council of the National Academies.

Publication Info.	Washington, D.C. : National Academies Press, [2007]
	©2007

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Description	1 online resource (xiv, 159 pages) : illustrations
Physical Medium	polychrome
Description	text file
Bibliography	Includes bibliographical references.
Contents	""Front Matter""; ""Preface""; ""Acknowledgment of Reviewers""; ""Contents""; ""Summary""; ""1 Background and Current Context""; ""2 Lessons from Electronic Services in Financial Institutions""; ""3 The Social Security Administrationâ€?s Information Technologyâ€?Present and Future""; ""4 Toward Organizational Transformation for Electronic Service Delivery""; ""Appendixes""; ""A Committee and Staff Biographies""; ""B Panelists and Briefers at Open Committee Meetings""; ""C Social Security Administration Major Office Missions""; ""D Overview of Selected Legislation Pertaining to E-Government""
Local Note	eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject	United States. Social Security Administration -- Data processing -- Evaluation.
	United States. Social Security Administration.
	Evaluation.
	United States. Social Security Administration.
	Internet in public administration -- United States -- Evaluation.
	Internet in public administration.
	United States.
	Electronic government information -- United States -- Evaluation.
	Electronic government information.
Genre/Form	Electronic books.
	Electronic books.
Added Author	Osterweil, Leon.
	Millett, Lynette I.
	Winston, Joan D.
	National Research Council (U.S.). Committee on the Social Security Administration's E-Government Strategy and Planning for the Future.
Other Form:	Print version: Social Security Administration electronic service provision. Washington, D.C. : National Academies Press, ©2007 0309103932 (DLC) 2008295280 (OCoLC)170922473
ISBN	9780309667357 (electronic book)
	0309667356 (electronic book)
	1280969113
	9781280969119
	0309103932
	9780309103930

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