Scope, causes, and consequences of electronic government -- Bureaucratic, fiscal, and political contexts -- The content of American government websites -- Explaining e-government performance -- The case of online tax filing -- Public outreach and responsiveness -- Citizen use of e-government -- Trust and confidence e-government -- Global e-government -- Democratization and technological change.
Note
Includes bibliographical references (p. [201]-220) index.
Bibliography
Includes bibliographical references (pages 201-220) and index.
