Introduction: toward a citizen-centric government -- Communication for a connected society -- Communication tools for a connected society -- Citizen-connection realities: rising, but uneven access -- Government as "media one" catalyst -- Changing citizen-government relationships: partners in innovation -- Citizens as co-producers: reducing content and usability barriers -- eXtensible markup language (XML).
Bibliography
Includes bibliographical references.
Form
Also available in Word document format via the Internet.