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072  7 BUS|x030000|2bisacsh 
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082 04 658.3/14|223 
090    HF5549.5.T8|bB7 2012eb 
100 1  Branham, Leigh,|0https://id.loc.gov/authorities/names/
       n00089340|eauthor. 
245 14 The 7 hidden reasons employees leave :|bhow to recognize 
       the subtle signs and act before it's too late /|cLeigh 
       Branham. 
246 3  Seven hidden reasons employees leave 
250    Second edition. 
264  1 New York :|bAMACOM, American Management Association,
       |c[2012] 
264  4 |c©2012 
300    1 online resource (xii, 242 pages) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
340    |gpolychrome|2rdacc 
347    data file|2rda 
504    Includes bibliographical references and index. 
505 0  Cover; Contents; Foreword; Chapter 1 WHY CARE ABOUT WHY 
       THEY LEAVE?; Why Many Managers Don't Care; Managers Cannot
       Hear What Workers Will Not Speak; The Real Costs of 
       Avoidable Turnover; Turnover: Just an Unavoidable ""Cost 
       of Doing Business""?; Recent History: When the Tide Turns,
       Mindsets Must Change; What About HR's Role in Exit 
       Interviewing?; Chapter 2 HOW THEY DISENGAGE AND QUIT; 
       Events That Trigger Employee Disengagement; The ""Last 
       Straw"" That Breaks the Employee-Employer Bond; The Active
       -Seeking Phase of the Departure Process; Chapter 3 WHY 
       THEY LEAVE: WHAT THE RESEARCH REVEALS. 
505 8  Why Employees Say They LeaveSurvey Comments Confirm the 
       Survey Data; Have the Reasons for Leaving Changed Since 
       the Great Recession?; What the New Data Reveal; A Few More
       Words About Pay; Respecting the Differences; Who Has the 
       Power to Meet These Needs?; The Next Seven Chapters: 
       Hidden Reasons and Practical Action; Chapter 4 REASON #1: 
       THE JOB OR WORKPLACE WAS NOT AS EXPECTED; Hidden Mutual 
       Expectations:The Psychological Contract; How to Recognize 
       the Warning Signs of Unmet Expectations: During and After 
       the Interview; Obstacles to Meeting Mutual Expectations. 
505 8  Engagement Practices 1-8: Matching Mutual ExpectationsHow 
       Prospective Employees Can Do Their Part; The Beginning or 
       the End of Trust; Engagement Practice Checklist: Meeting 
       Expectations; Chapter 5 REASON #2: THE MISMATCH BETWEEN 
       JOB AND PERSON; What's Missing-A Passion for Matching; 
       Recognizing the Signs of Job-Person Mismatch; Most Common 
       Obstacles to Preventing and Correcting Job-Person 
       Mismatch; Engagement Practices for Matching Job and 
       Person; Best Practices for Talent Selection; Best 
       Practices for Engaging and Re-Engaging Through Job Task 
       Assignment; Best Practices for Job Enrichment. 
505 8  The Employee's Role in the Matching ProcessEngagement 
       Practices Checklist: Job-Person Matching; Chapter 6 REASON
       #3: TOO LITTLE COACHING AND FEEDBACK; Why Coaching and 
       Feedback Are Important to Engagement and Retention; Why 
       Don't Managers Provide Coaching and Feedback?; Recognizing
       the Signs; More Than an Event: It's About the 
       Relationship; Engagement Practices for Coaching and Giving
       Feedback; What the Employee Can Do to Get More Feedback 
       and Coaching; Engagement Practices Checklist: Coaching and
       Feedback; Chapter 7 REASON #4: TOO FEW GROWTH AND 
       ADVANCEMENT OPPORTUNITIES. 
505 8  What They Are Really SayingEmployers of Choice Start by 
       Understanding the New Career Realities; Recognizing the 
       Signs of Blocked Growth and Career Frustration; Best 
       Practices for Creating Growth and Advancement 
       Opportunities; What Employees Can Do to Create Their Own 
       Growth and Advancement Opportunities; Engagement Practices
       Checklist: Growth and Advancement Opportunities; Chapter 8
       REASON #5: FEELING DEVALUED AND UNRECOGNIZED; Why Managers
       Are Reluctant to Recognize Employees' Efforts; Recognizing
       the Signs That Employees Feel Devalued and Unrecognized; 
       Pay: The Most Emotional Issue of All. 
520    Why do most employees leave? The reasons aren't what you'd
       think. People are four times more likely to leave a job 
       because of something going on in the office than for an 
       outside opportunity. Yet most managers blame employee 
       turnover on the lure of other companies ... even when the 
       real factors are well within their control. Based on 
       research performed by the prestigious Saratoga Institute, 
       The 7 Hidden Reasons Employees Leave provides readers with
       real solutions for the costly problem of employee 
       turnover. Now incorporating the results of the author's 
       "Decision to Leave" post-exit survey, the second edition 
       features new research in employee engagement as well as 
       innovative best practices for engaging and retaining in a 
       down economy. Readers will learn how to align employee 
       expectations with the realities of the position, avoid job
       -person mismatches, and provide feedback and coaching that
       breed employee confidence. The book examines factors such 
       as manager relationships, lack of trust in senior 
       leadership, company culture and integrity, salary and 
       benefits, and more--revealing what can be done to hold on 
       to the people who provide the most value to the 
       organization.--|cPublisher description. 
546    English. 
588 0  Print version record. 
590    eBooks on EBSCOhost|bEBSCO eBook Subscription Academic 
       Collection - North America 
650  0 Labor turnover.|0https://id.loc.gov/authorities/subjects/
       sh85073736 
650  0 Employee retention.|0https://id.loc.gov/authorities/
       subjects/sh99001660 
650  0 Job satisfaction.|0https://id.loc.gov/authorities/subjects
       /sh85070581 
650  7 Labor turnover.|2fast|0https://id.worldcat.org/fast/990239
650  7 Employee retention.|2fast|0https://id.worldcat.org/fast/
       909053 
650  7 Job satisfaction.|2fast|0https://id.worldcat.org/fast/
       983720 
655  0 Electronic books. 
655  4 Electronic books. 
776 08 |iPrint version:|aBranham, Leigh.|t7 hidden reasons 
       employees leave.|b2nd ed.|dNew York : American Management 
       Association, ©2012|z9780814417584|w(DLC)  2012005592
       |w(OCoLC)776142364 
856 40 |uhttps://rider.idm.oclc.org/login?url=https://
       search.ebscohost.com/login.aspx?direct=true&scope=site&
       db=nlebk&AN=502106|zOnline ebook via EBSCO. Access 
       restricted to current Rider University students, faculty, 
       and staff. 
856 42 |3Instructions for reading/downloading the EBSCO version 
       of this ebook|uhttp://guides.rider.edu/ebooks/ebsco 
901    MARCIVE 20231220 
948    |d20210708|cEBSCO|tEBSCOebooksacademic NEW 5016 |lridw 
994    92|bRID