LEADER 00000cam a2200805Ia 4500 001 ocn811247243 003 OCoLC 005 20210702123602.5 006 m o d 007 cr cnu---unuuu 008 120927s2012 nyua ob 001 0 eng d 010 |z 2012005592 019 808215653|a827738439|a845246065|a860563874|a889201320 |a995778049|a1053869923|a1060183719|a1066641620 |a1083555707|a1103267679|a1105905335|a1129337273 |a1145786912|a1153006739|a1162461070|a1192350411 |a1194778535|a1202562349|a1240525158 020 9780814417591|q(electronic book) 020 0814417590|q(electronic book) 020 |z9780814417584 020 |z0814417582 020 1283572044 020 9781283572040 020 9786613884497 020 6613884499 024 8 9786613884497 035 (OCoLC)811247243|z(OCoLC)808215653|z(OCoLC)827738439 |z(OCoLC)845246065|z(OCoLC)860563874|z(OCoLC)889201320 |z(OCoLC)995778049|z(OCoLC)1053869923|z(OCoLC)1060183719 |z(OCoLC)1066641620|z(OCoLC)1083555707|z(OCoLC)1103267679 |z(OCoLC)1105905335|z(OCoLC)1129337273|z(OCoLC)1145786912 |z(OCoLC)1153006739|z(OCoLC)1162461070|z(OCoLC)1192350411 |z(OCoLC)1194778535|z(OCoLC)1202562349|z(OCoLC)1240525158 037 388449|bMIL 037 71D0D8F5-9A37-4C45-AE31-496FE48D97D2|bOverDrive, Inc. |nhttp://www.overdrive.com 040 TEFOD|beng|epn|cTEFOD|dN$T|dCUS|dOCLCF|dDOS|dCDX|dOCLCO |dYDXCP|dE7B|dUMI|dNLE|dMHW|dMEAUC|dTEFOD|dOCLCQ|dAGLDB |dCNNOR|dUAB|dOCLCQ|dHCO|dNTG|dSTF|dCOO|dOCLCQ|dWYU|dA6Q |dAU@|dVT2|dS9I|dINARC|dUKAHL|dVLY|dEYM 049 RIDW 050 4 HF5549.5.T8|bB7 2012eb 072 7 BUS|x030000|2bisacsh 072 7 BUS|x097000|2bisacsh 082 04 658.3/14|223 090 HF5549.5.T8|bB7 2012eb 100 1 Branham, Leigh,|0https://id.loc.gov/authorities/names/ n00089340|eauthor. 245 14 The 7 hidden reasons employees leave :|bhow to recognize the subtle signs and act before it's too late /|cLeigh Branham. 246 3 Seven hidden reasons employees leave 250 Second edition. 264 1 New York :|bAMACOM, American Management Association, |c[2012] 264 4 |c©2012 300 1 online resource (xii, 242 pages) :|billustrations 336 text|btxt|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 340 |gpolychrome|2rdacc 347 data file|2rda 504 Includes bibliographical references and index. 505 0 Cover; Contents; Foreword; Chapter 1 WHY CARE ABOUT WHY THEY LEAVE?; Why Many Managers Don't Care; Managers Cannot Hear What Workers Will Not Speak; The Real Costs of Avoidable Turnover; Turnover: Just an Unavoidable ""Cost of Doing Business""?; Recent History: When the Tide Turns, Mindsets Must Change; What About HR's Role in Exit Interviewing?; Chapter 2 HOW THEY DISENGAGE AND QUIT; Events That Trigger Employee Disengagement; The ""Last Straw"" That Breaks the Employee-Employer Bond; The Active -Seeking Phase of the Departure Process; Chapter 3 WHY THEY LEAVE: WHAT THE RESEARCH REVEALS. 505 8 Why Employees Say They LeaveSurvey Comments Confirm the Survey Data; Have the Reasons for Leaving Changed Since the Great Recession?; What the New Data Reveal; A Few More Words About Pay; Respecting the Differences; Who Has the Power to Meet These Needs?; The Next Seven Chapters: Hidden Reasons and Practical Action; Chapter 4 REASON #1: THE JOB OR WORKPLACE WAS NOT AS EXPECTED; Hidden Mutual Expectations:The Psychological Contract; How to Recognize the Warning Signs of Unmet Expectations: During and After the Interview; Obstacles to Meeting Mutual Expectations. 505 8 Engagement Practices 1-8: Matching Mutual ExpectationsHow Prospective Employees Can Do Their Part; The Beginning or the End of Trust; Engagement Practice Checklist: Meeting Expectations; Chapter 5 REASON #2: THE MISMATCH BETWEEN JOB AND PERSON; What's Missing-A Passion for Matching; Recognizing the Signs of Job-Person Mismatch; Most Common Obstacles to Preventing and Correcting Job-Person Mismatch; Engagement Practices for Matching Job and Person; Best Practices for Talent Selection; Best Practices for Engaging and Re-Engaging Through Job Task Assignment; Best Practices for Job Enrichment. 505 8 The Employee's Role in the Matching ProcessEngagement Practices Checklist: Job-Person Matching; Chapter 6 REASON #3: TOO LITTLE COACHING AND FEEDBACK; Why Coaching and Feedback Are Important to Engagement and Retention; Why Don't Managers Provide Coaching and Feedback?; Recognizing the Signs; More Than an Event: It's About the Relationship; Engagement Practices for Coaching and Giving Feedback; What the Employee Can Do to Get More Feedback and Coaching; Engagement Practices Checklist: Coaching and Feedback; Chapter 7 REASON #4: TOO FEW GROWTH AND ADVANCEMENT OPPORTUNITIES. 505 8 What They Are Really SayingEmployers of Choice Start by Understanding the New Career Realities; Recognizing the Signs of Blocked Growth and Career Frustration; Best Practices for Creating Growth and Advancement Opportunities; What Employees Can Do to Create Their Own Growth and Advancement Opportunities; Engagement Practices Checklist: Growth and Advancement Opportunities; Chapter 8 REASON #5: FEELING DEVALUED AND UNRECOGNIZED; Why Managers Are Reluctant to Recognize Employees' Efforts; Recognizing the Signs That Employees Feel Devalued and Unrecognized; Pay: The Most Emotional Issue of All. 520 Why do most employees leave? The reasons aren't what you'd think. People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Yet most managers blame employee turnover on the lure of other companies ... even when the real factors are well within their control. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave provides readers with real solutions for the costly problem of employee turnover. Now incorporating the results of the author's "Decision to Leave" post-exit survey, the second edition features new research in employee engagement as well as innovative best practices for engaging and retaining in a down economy. Readers will learn how to align employee expectations with the realities of the position, avoid job -person mismatches, and provide feedback and coaching that breed employee confidence. The book examines factors such as manager relationships, lack of trust in senior leadership, company culture and integrity, salary and benefits, and more--revealing what can be done to hold on to the people who provide the most value to the organization.--|cPublisher description. 546 English. 588 0 Print version record. 590 eBooks on EBSCOhost|bEBSCO eBook Subscription Academic Collection - North America 650 0 Labor turnover.|0https://id.loc.gov/authorities/subjects/ sh85073736 650 0 Employee retention.|0https://id.loc.gov/authorities/ subjects/sh99001660 650 0 Job satisfaction.|0https://id.loc.gov/authorities/subjects /sh85070581 650 7 Labor turnover.|2fast|0https://id.worldcat.org/fast/990239 650 7 Employee retention.|2fast|0https://id.worldcat.org/fast/ 909053 650 7 Job satisfaction.|2fast|0https://id.worldcat.org/fast/ 983720 655 0 Electronic books. 655 4 Electronic books. 776 08 |iPrint version:|aBranham, Leigh.|t7 hidden reasons employees leave.|b2nd ed.|dNew York : American Management Association, ©2012|z9780814417584|w(DLC) 2012005592 |w(OCoLC)776142364 856 40 |uhttps://rider.idm.oclc.org/login?url=https:// search.ebscohost.com/login.aspx?direct=true&scope=site& db=nlebk&AN=502106|zOnline ebook via EBSCO. Access restricted to current Rider University students, faculty, and staff. 856 42 |3Instructions for reading/downloading the EBSCO version of this ebook|uhttp://guides.rider.edu/ebooks/ebsco 901 MARCIVE 20231220 948 |d20210708|cEBSCO|tEBSCOebooksacademic NEW 5016 |lridw 994 92|bRID