Two test/exam answer forms and 2 envelops inserted in pocket.
Bibliography
Includes bibliographical references (page 137) and index.
Summary
First-level management...it's where the most critical leadership needs must be met! Now more than ever, leadership is the determining factor in successful organizations. Building and sustaining a competitive advantage requires leadership at all levels, not just the top. First-level supervisors are in a unique position to provide this new leadership. This book has been developed for the first-level supervisor charged with providing leadership in a dynamic business environment. Using assessments, activities, and case studies, you'll learn how to manage the transition from supervisor to first-level.
Local Note
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America