LEADER 00000cam a2200829Ki 4500 001 ocn918892863 003 OCoLC 005 20160527040926.4 006 m o d 007 cr cnu---unuuu 008 150818s2014 ilua ob 001 0 eng d 020 9780838994962|qelectronic book 020 0838994962|qelectronic book 020 9780838994955|qelectronic book 020 0838994954|qelectronic book 020 |z9780838911730 020 |z0838911730 020 |z9780838994979|q(Kindle) 020 |z0838994970|q(Kindle) 035 (OCoLC)918892863 037 C12FCD49-9CFD-4752-80DD-40DE24D2127D|bOverDrive, Inc. |nhttp://www.overdrive.com 040 N$T|beng|erda|epn|cN$T|dYDXCP|dEBLCP|dTEFOD 043 n-us---|an-cn--- 049 RIDW 050 4 Z675.U5|bQ35 2014eb 072 7 LAN|x025000|2bisacsh 082 04 025.5/87|223 084 24,1|2ssgn 090 Z675.U5|bQ35 2014eb 245 04 The quality infrastructure :|bmeasuring, analyzing, and improving library services /|cedited by Sarah Anne Murphy. 264 1 Chicago :|bAmerican Library Association,|c2014. 300 1 online resource (xiii, 186 pages) :|billustrations 336 text|btxt|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 340 |gpolychrome|2rdacc 347 text file|2rdaft 504 Includes bibliographical references and index. 505 0 From user needs to organizational performance : twenty years of assessment at the University of Washington Libraries / Steve Hiller and Stephanie Wright -- Tracking our performance : assessment at the University of Virginia Library / Lynda S. White -- The implementation and evolution of quality management in the University of Arizona Libraries / Chestalene Pintozzi -- Committed to quality : Syracuse University Library's Program Management Center / Terriruth Carrier and Nancy B. Turner -- Thriving through organizational agility : the NIST Information Services Office's Baldrige journey / Barbara P. Silcox, Mary-Deirdre Coraggio, Susan Makar, and Mylene Ouimette -- Pursuing organizational performance excellence : the Emory University Libraries' journey / Xuemao Wang and Emily Thornton -- The development of an evaluation and assessment program for the Ontario Council of University Libraries / Dana Thomas and Kate Davis -- Creating analyst positions in an academic library : the UC-San Diego example / Kymberly Anne Goodson and Daniel Suchy -- Kansas State University Libraries' Office of Library Planning and Assessment / Laurel Ann Littrell -- Building an assessment program in the Liberal Arts College Library / Lucretia McCulley -- Developing a library assessment program at Washington University in St. Louis / Carol Mollman. 588 0 Print version record. 590 eBooks on EBSCOhost|bEBSCO eBook Subscription Academic Collection - North America 650 0 Academic libraries|zUnited States|0https://id.loc.gov/ authorities/subjects/sh97007871|xEvaluation|0https:// id.loc.gov/authorities/subjects/sh00005674|vCase studies. |0https://id.loc.gov/authorities/subjects/sh99001484 650 0 Research libraries|zUnited States|0https://id.loc.gov/ authorities/subjects/sh2010110878|xEvaluation|0https:// id.loc.gov/authorities/subjects/sh00005674|vCase studies. |0https://id.loc.gov/authorities/subjects/sh99001484 650 0 Public services (Libraries)|0https://id.loc.gov/ authorities/subjects/sh85076635|xEvaluation|0https:// id.loc.gov/authorities/subjects/sh00005674|vCase studies. |0https://id.loc.gov/authorities/subjects/sh99001484 650 0 Libraries|xQuality control|0https://id.loc.gov/authorities /subjects/sh97005915|vCase studies.|0https://id.loc.gov/ authorities/subjects/sh99001484 650 0 Library administration|zUnited States|0https://id.loc.gov/ authorities/subjects/sh2009129720|vCase studies.|0https:// id.loc.gov/authorities/subjects/sh99001484 650 0 Library administration|0https://id.loc.gov/authorities/ subjects/sh85076655|zCanada|0https://id.loc.gov/ authorities/names/n79007233-781|vCase studies.|0https:// id.loc.gov/authorities/subjects/sh99001484 650 7 Academic libraries.|2fast|0https://id.worldcat.org/fast/ 794997 650 7 Evaluation.|2fast|0https://id.worldcat.org/fast/916975 650 7 Research libraries.|2fast|0https://id.worldcat.org/fast/ 1095327 650 7 Public services (Libraries)|xEvaluation.|2fast|0https:// id.worldcat.org/fast/1083043 650 7 Public services (Libraries)|2fast|0https://id.worldcat.org /fast/1083042 650 7 Libraries|xQuality control.|2fast|0https://id.worldcat.org /fast/997430 650 7 Library administration.|2fast|0https://id.worldcat.org/ fast/997606 651 4 Canada|xfast|x(OCoLC)fst01204310. 651 4 USA.|xgnd. 651 4 United States|xfast|x(OCoLC)fst01204155. 651 7 United States.|2fast|0https://id.worldcat.org/fast/1204155 651 7 Canada.|2fast|0https://id.worldcat.org/fast/1204310 655 4 Aufsatzsammlung. 655 4 Electronic books. 655 7 Case studies.|2fast|0https://id.worldcat.org/fast/1423765 655 7 Case studies.|2lcgft|0https://id.loc.gov/authorities/ genreForms/gf2017026140 700 1 Murphy, Sarah Anne,|0https://id.loc.gov/authorities/names/ n2010073967|eeditor. 776 08 |iPrint version:|tQuality infrastructure|z9780838911730 |w(DLC) 2013005034|w(OCoLC)833630040 856 40 |uhttps://rider.idm.oclc.org/login?url=http:// search.ebscohost.com/login.aspx?direct=true&scope=site& db=nlebk&AN=1053709|zOnline eBook. Access restricted to current Rider University students, faculty, and staff. 856 42 |3Instructions for reading/downloading this eBook|uhttp:// guides.rider.edu/ebooks/ebsco 901 MARCIVE 20231220 948 |d20160607|cEBSCO|tebscoebooksacademic|lridw 994 92|bRID