In the beginning : getting to the table -- Collaboration : creating a community of learning -- Trainers as internal consultants and facilitators of change -- Preparing to deliver : from initial idea to moment of delivery -- In the middle : trainers as leaders in the classroom -- When learning happens : supporting learners after class -- Learning from success and failure : the importance of effective evaluations -- Master trainers, master learners : training the trainers -- The end is the beginning : leadership and learning in an onsite-online world -- Appendix : Charlotte Mecklenburg Library employee learning and development curriculum.
In this practical resource, leading workplace trainers LORI REED and PAUL SIGNORELLI take readers through the entire process of developing, implementing.
Using real-life examples of trainers who serve as leaders within libraries and their communities, this book sheds light on an underappreciated but important component of library operations. --Book Jacket.
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