LEADER 00000cam a2200733Mi 4500 
001    ocn872672018 
003    OCoLC 
005    20200911142549.3 
006    m     o  d         
007    cr cn||||||||| 
008    020207s2002    gw a    ob    100 0 eng d 
016 7  963084798|2DE-101 
019    922948750|a961656730|a992884505|a1055365933|a1066436059
       |a1081241184|a1162235313 
020    9783110962215|q(e-book) 
020    3110962217|q(e-book) 
020    |z359821829X|q(acid-free paper) 
020    |z9783598218293 
035    (OCoLC)872672018|z(OCoLC)922948750|z(OCoLC)961656730
       |z(OCoLC)992884505|z(OCoLC)1055365933|z(OCoLC)1066436059
       |z(OCoLC)1081241184|z(OCoLC)1162235313 
040    E7B|beng|erda|epn|cE7B|dOCLCQ|dOCLCO|dOCLCF|dOCL|dOCLCO
       |dEBLCP|dOCLCO|dDEBBG|dOCLCQ|dOCLCO|dOCLCQ|dOCLCO|dLOA
       |dCNNOR|dMOR|dPIFAG|dZCU|dMERUC|dOCLCQ|dU3W|dOCLCA|dSTF
       |dNRAMU|dCRU|dICG|dVTS|dOCLCQ|dVT2|dWYU|dG3B|dTKN|dDKC
       |dOCLCQ 
041 0  eng|afre 
049    RIDW 
050  4 Z716.3|b.E32 2002eb 
082 04 021.7|223 
090    Z716.3|b.E32 2002eb 
245 00 Education and research for marketing and quality 
       management in libraries :|bsatellite meeting, Québec, 
       August 14-16 Août 2001 /|cedited by Réjean Savard = La 
       formation et la recherche sur le marketing et la gestion 
       de la qualité en bibliothèque : colloque satellite, Québec
       , August 14-16 Août 2001 / edité par Réjean Savard. 
246 31 Formation et la recherche sur le marketing et la gestion 
       de la qualité en bibliothèque 
264  1 München :|bK.G. Saur,|c2002. 
300    1 online resource (340 pages) :|billustrations. 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
340    |gpolychrome|2rdacc 
347    text file|2rdaft 
490 1  IFLA publications,|x0344-6891 ;|v99 
500    "International Federation of Library Associations and 
       Institutions." 
504    Includes bibliographical references. 
505 8  Marketing and New Approaches / Marketing et nouvelles 
       approchesThe Marketing and Management of Electronic 
       Journals in Academic Libraries: A Need for Change -- La 
       Campagne Â"La Semaine des bibliothÃ?ques publiquesÂ" au 
       Québec : bilan et perspectives -- Relationships between 
       Marketing and Quality Management / Les relations entre 
       marketing et gestion de la qualité -- On the Link between
       Marketing and Quality -- Marketing et gestion de la 
       qualité pour les Centres régionaux de services aux 
       biblioth�ques publiques du Québec: des outils essentiels
       au développement 
505 0  Table of Contents / Table des MatiÃ?res -- Preface -- 
       Préface -- Introduction Papers / Conférences 
       d�introduction -- Les dimensions managériales des 
       activités documentaires: réflexions conceptuelles et 
       pédagogiques -- Managing Outside the Box: Marketing and 
       Quality Management as Key to Library Effectiveness -- 
       Report on the Teaching of Marketing in Schools of Library 
       and Information Science (LIS) / Enseignement du marketing 
       dans les écoles de Bibliothéconomie et Sciences de 
       l�lnformation (BSI): �tat des lieux 
505 8  The Teaching of Marketing and Quality Management in 
       Schools of Library and Information Studies : The Case of 
       North AmericaThe State of Marketing Teaching in Schools of
       Library and Information Science in South America -- 
       Teaching of Marketing and Quality Management in Schools of
       Library and Information Science (LIS) in the UK: A Review 
       and Report of Findings -- Research and Evaluation in 
       Marketing and Quality Management / Recherche et 
       évaluation en mati�re de gestion du marketing et de la 
       qualité 
505 8  Programme pour I�étude des déterminants internes de la
       fréquentation des biblioth�quesUnlocking the Library: 
       Marketing Library Services : a case study approach -- Le 
       réseau sous I�eclairage de la démarche qualité: 
       Proposition d�une grille d�indicateurs pour 
       I�évaluation des effets qualitatifs de la coopération 
       inter-bibliothÃ?ques -- Education for Marketing and 
       Quality Management in LIS / Formation pour la gestion de 
       la qualité et du marketing en BSI -- Multimedia 
       Courseware on Total Quality Management for Continuing 
       Professional Education 
505 8  Continuing Education for Library and Information 
       Professionals : A Practical approachEducation for 
       Marketing Management: Profitable Opportunities for 
       Information Professionals in Estonia -- Marketing and 
       Quality Management: Applications, Case Studies and 
       Research / La gestion de la qualité et du marketing : 
       applications, études de cas et recherche -- Implementing 
       ISO 9000 Standards in a University Library. The Quality 
       System in Universitat Autonoma de Barcelona Library 
       Service -- Proposition d�un outil de diagnostic en 
       biblioth�que académique 
546    Articles in English and French. 
588 0  Print version record. 
590    eBooks on EBSCOhost|bEBSCO eBook Subscription Academic 
       Collection - North America 
650  0 Libraries|xMarketing|0https://id.loc.gov/authorities/
       subjects/sh2009129693|vCongresses.|0https://id.loc.gov/
       authorities/subjects/sh99001533 
650  0 Libraries|xQuality control|0https://id.loc.gov/authorities
       /subjects/sh97005915|vCongresses.|0https://id.loc.gov/
       authorities/subjects/sh99001533 
650  0 Library education|vCongresses.|0https://id.loc.gov/
       authorities/subjects/sh2009129726 
650  7 Libraries|xMarketing.|2fast|0https://id.worldcat.org/fast/
       997415 
650  7 Libraries|xQuality control.|2fast|0https://id.worldcat.org
       /fast/997430 
650  7 Library education.|2fast|0https://id.worldcat.org/fast/
       997713 
655  4 Electronic books. 
655  7 Conference papers and proceedings.|2fast|0https://
       id.worldcat.org/fast/1423772 
655  7 Conference papers and proceedings.|2lcgft|0https://
       id.loc.gov/authorities/genreForms/gf2014026068 
700 1  Savard, Réjean,|d1950-|0https://id.loc.gov/authorities/
       names/n83214122 
710 2  International Federation of Library Associations and 
       Institutions.|0https://id.loc.gov/authorities/names/
       n78004438 
776 08 |iPrint version:|tEducation and research for marketing and
       quality management in libraries : satellite meeting, 
       Québec, August 14-16 Août 2001.|dMünchen : K.G. Saur, 2002
       |hx, 326 pages ; 22 cm.|kIFLA publications ; 99|x0344-6891
       |z9783598218293|w(DLC)  2003502630|w(OCoLC)48956525 
830  0 IFLA publications ;|0https://id.loc.gov/authorities/names/
       n42013221|v99.|x0344-6891 
856 40 |uhttps://rider.idm.oclc.org/login?url=http://
       search.ebscohost.com/login.aspx?direct=true&scope=site&
       db=nlebk&AN=628728|zOnline ebook via EBSCO. Access 
       restricted to current Rider University students, faculty, 
       and staff. 
856 42 |3Instructions for reading/downloading the EBSCO version 
       of this ebook|uhttp://guides.rider.edu/ebooks/ebsco 
901    MARCIVE 20231220 
948    |d20210112|cEBSCO|tEBSCOebooksacademic NEW Aug-Dec2020 
       3103|lridw 
994    92|bRID