| Description |
1 online resource (xviii, 160 pages) : illustrations. |
|
text file |
| Series |
Series on innovation and knowledge management ; v. 1
|
|
Series on innovation and knowledge management ; v. 1.
|
| Note |
Title from title screen. |
| Summary |
This book presents a socio-technical view of strategic informationsystems issues such as enterprise systems implementation andmanagement, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studiesdocumenting experiences of utilizing enterprise systems ande-government initiatives in organizations and government agencies fromAsia-Pacific countries such as Australia, India, Singapore, and SouthKorea. |
| Contents |
Foreword by Robert Galliers; Foreword by Lai Kim Fatt; Preface; Acknowledgements; List of Contributors; Case 1: Infosys Technologies Limited, India RaviShankar Mayasandra; Case 2: NCS Private Limited, Singapore Anand Ramchand; Case 3: Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges Celeste Ng; Case 4: UNI, Singapore Sathish Sritharan; Case 5: Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) Calvin Chan; Case 6: The Infocomm Development Authority Of Singapore (IDA) Eric Lim. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Knowledge management -- Asia -- Case studies.
|
|
Knowledge management. |
|
Asia. |
| Genre/Form |
Case studies.
|
| Subject |
Management information systems -- Asia -- Case studies.
|
|
Management information systems. |
|
Information technology -- Management -- Case studies.
|
|
Information technology -- Management. |
|
Local government -- Asia -- Data processing -- Case studies.
|
|
Local government. |
| Genre/Form |
Electronic books.
|
|
Electronic books -- Case studies.
|
|
Case studies.
|
| Added Author |
Pan, Shan-Ling.
|
| Other Form: |
Print version: Managing strategic enterprise systems and e-government initiatives in Asia. Singapore : World Scientific, 2004 9812389075 (OCoLC)56638397 |
| ISBN |
981256554X (electronic book) |
|
9789812565549 (electronic book) |
|
9789812389077 |
|
9812389075 |
|
1281347795 |
|
9781281347794 |
|
9812389075 |
|
