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Medical care -- Quality control -- Case studies.
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New horizons in patient safety : understanding communication : case studies for physicians


Hannawa, Annegret F., 1979- author.
Berlin ; Boston : Walter de Gruyter GmbH, [2017]

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Quality improvement projects in health care : problem solving in the workplace


Gilpatrick, Eleanor G.
Thousand Oaks, Calif. : Sage Publications, [1999]

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