| Description |
1 online resource (312 pages) |
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data file |
| Contents |
Cover; Contents; Acknowledgments; Introduction: Learning to Manage; PART I: ELEMENTS OF A SYSTEM; 1. A History of Reform: Colonialism, Public Health, and Privatized Care; 2. Regulating a Runaway Train: Everyone Is Replaceable; 3. New Consumer Citizens: Life Histories; PART II: THE BUSINESS OF CARE: MARKET VALUES AND MANAGEMENT STRATEGIES; 4. Quality: Managing by Numbers; 5. Complaints: The Wrong Glucometer ... Again!; 6. Market Values: Partnering and Choice; Conclusion: Ungovernability as Market Rule; Appendix 1: A Methodological Appendix; Appendix 2: Interview Descriptions; Notes. |
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Works CitedIndex; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; About the Author. |
| Summary |
In Unmanageable Care, anthropologist Jessica M. Mulligan goes to work at an HMO and records what it's really like to manage care. Set at a health insurance company dubbed Acme, this book chronicles how the privatization of the health care system in Puerto Rico transformed the experience of accessing and providing care on the island. Through interviews and participant observation, the book explores the everyday contexts in which market reforms were enacted. It follows privatization into the compliance department of a managed care organization, through the visits of federal auditors to a health. |
| Bibliography |
Includes bibliographical references and index. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Privatization -- Puerto Rico.
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Privatization. |
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Puerto Rico. |
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Health care reform -- Puerto Rico.
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Health care reform. |
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Medical policy -- Puerto Rico.
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Medical policy. |
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Medical care -- Puerto Rico.
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Medical care. |
| Genre/Form |
Electronic books.
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| Subject |
Medical care. |
| Other Form: |
Print version: Mulligan, Jessica M. Unmanageable Care : An Ethnography of Health Care Privatization in Puerto Rico. New York : NYU Press, ©2014 9780814724910 |
| ISBN |
9780814764992 |
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0814764991 |
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9780814770702 (e-book) |
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0814770703 (e-book) |
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9780814724910 |
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0814724914 |
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9780814770313 |
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0814770312 |
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