| Description |
1 online resource. |
| Physical Medium |
polychrome |
| Description |
text file |
| Series |
Transgressions, Cultural studies and education ; v.92
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Transgressions (Rotterdam, Netherlands) ; v.92.
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| Contents |
Going In -- Home -- Summer, Thursday Morning -- Case of Oliver and the Wheelchair -- Fall, Thursday Morning -- Case of the Man who Would not Budge -- Late Fall, Thursday Morning -- Case of the Suffocated Man -- Thanksgiving, Thursday Morning -- Myra, Leading Citizen -- Early Winter, Thursday Morning -- Case of the Big Man with the Big Chip -- Thursday Morning, Winter -- Blind Ambition -- Thursday, Summer -- Nobless Oblige -- Going Under -- In the office/the Calls -- In the Field/The Adult Home -- In the Office/Calls -- In the Field/ The in-Service -- In the Office/Calls -- In the Field/Spring Training -- Office/Calls -- In the Field/ us and them Conversations -- Office/The Dignity Issue -- In the Field/You can't know what will Touch your Heart -- What I Learned about old age by being an Ombudsman -- Time Flies -- Last Slipper. |
| Summary |
In this first person narrative, Bette Ann Moskowitz tells what it is like to be a volunteer long-term care ombudsman, and how, with thirty-six hours of training, she entered the unfamiliar world of a nursing home to advocate for its almost-three hundred residents. She brings the reader along as she learns the ropes, makes mistakes and meets tragic and beautiful people struggling for their lives. When she becomes assistant coordinator of the program, she gets an even broader view of institutional life, advocacy, and old age. Problems are big and small: a man discharged for having a sexual relationship with a fellow resident; residents not getting evening snacks; an intelligent resident with mental health problems fighting to be a partner in her own care. Author of DO I KNOW YOU? A Family's Journey Through Aging and Alzheimer's, Moskowitz says advocating for the old and disabled in long-term care can be a transgressive act. "We often oppose the authorities by standing up for the one with two different shoes against the Suits. Sometimes we don't know enough. We have access, but little power. Yet, an ombudsman may be the only thing standing between the resident and disaster." In addition to shedding light on this unheralded and important volunteer health care worker, THE ROOM AT THE END OF THE HALL raises questions about how America and Americans go about the business of old age, and how old age itself is changing as the baby boomer generation enters it. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Moskowitz, Bette Ann.
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Long-term care facilities -- Patient representative services -- United States.
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Long-term care facilities -- Patient representative services. |
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United States. |
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Patient representatives -- United States -- Biography.
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Patient representatives. |
| Genre/Form |
Biographies.
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| Indexed Term |
Education. |
| Genre/Form |
Electronic books.
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Electronic books.
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Autobiographies.
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Autobiographies.
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| ISBN |
9789462091160 (electronic book) |
|
9462091161 (electronic book) |
|
9462091145 |
|
9789462091146 |
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9789462091146 |
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9789462091153 |
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