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Subjects (1-7 of 7)
Public services (Libraries) -- United States.
1
Bestseller
Customer service in libraries : best practices
Lanham, Md. : Scarecrow Press, 2013.
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2
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Dealing with difficult people in the library
Willis, Mark R.
Chicago : American Library Association, 1999.
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3
Book
Patron behavior in libraries : a handbook of positive approaches to negative situations
Chicago : American Library Association, 1996.
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Moore Stacks
Z711 .P338 1996
1996
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4
Bestseller
Patron behavior in libraries : a handbook of positive approaches to negative situations
Chicago : American Library Association, 1996.
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5
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Putting service into library staff training : a patron-centered guide
Bessler, Joanne M.
Chicago : American Library Association, 1994.
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6
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Transforming libraries, building communities : the community-centered library
Edwards, Julie Biando.
Lanham : The Scarecrow Press, Inc., [2013]
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7
Bestseller
Whole person librarianship : a social work approach to patron services
Zettervall, Sara K., author.
Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC, [2019]
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