| Description |
1 online resource (viii, 284 pages) |
|
text file |
| Bibliography |
Includes bibliographical references (pages 259-272) and index. |
| Contents |
Tables and Figures; Introduction; 1. The New Quality Model: Continuity or Discontinuity?; 2. Market Pressures and Quality Consciousness; 3. How Much Did You Know and When Did You Know It?; 4. It Ain't Rocket Science, But ... ; 5. Casting and Harvesting the Nets; 6. Putting It Together; 7. Modeling the Future for Hewlett-Packard; 8. Adoption, Adaptation, and Reaction at Hewlett-Packard; 9. Quality Outcomes; 10. On Organizational Learning; Notes; References; Index. |
| Summary |
Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But ... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index. |
| Local Note |
eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America |
| Subject |
Quality circles.
|
|
Quality circles. |
|
Quality circles -- United States -- History.
|
|
United States. |
|
History. |
|
Industrial management -- United States -- History.
|
|
Industrial management. |
|
Industrial management -- Japan -- History.
|
|
Japan. |
| Genre/Form |
Electronic books.
|
|
History.
|
| Other Form: |
Print version: Cole, Robert E. Managing quality fads. New York : Oxford University Press, 1999 (DLC) 98005439 |
| ISBN |
9780198028604 (electronic book) |
|
0198028601 (electronic book) |
|
0195122607 (Cloth) |
|
9780195122602 |
|
