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BestsellerE-book

Title From travellers' expectations to travellers' experiences : the workability of the HOLSAT model / Thuy-Huong Truong, editor.

Publication Info. Hauppauge, New York : Nova Science Publisher's, Incorporated, [2013]
Online access
Online ebook via EBSCO. Access restricted to current Rider University students, faculty, and staff.
Instructions for reading/downloading the EBSCO version of this ebook

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Description 1 online resource
data file
Note Includes index.
Contents FROM TRAVELLERS' EXPECTATIONS TO TRAVELLERS' EXPERIENCES: THE WORKABILITY OF THE HOLSAT MODEL; Library of Congress Cataloging-in-Publication Data; Contents; Preface; Chapter 1: Inbound Tourism in Vietnam; Chapter 2: Literature Review; Customer Profile and Australian Outbound Tourism; From Tourist Perceptions to Tourist Satisfaction; Theoretical Foundation of the HOLSAT Model; Chapter 3: Method and Procedures; Methodology; Questionnaire Design; Data Collection; Methods of Analysis; Rating of Satisfaction; HOLSAT Holiday Attributes; Chapter 4: Results.
Findings from HOLSAT with the Whole SamplesPositive Attributes; Negative Attributes; Findings from HOLSAT with Segmentations; HOLSAT with Travel Mode; Holiday Package Tour Group; Free and Independent Travellers (FIT's); Common Significant Positive and Negative Attributes for; Package Tour and Free and Independent Travellers (FIT's); HOLSAT with Gender; Female Group; Male Group; Common Significant Positive and Negative Attributes for Gender Group; Chapter 5: Interpretation and Discussion; HOLSAT with the Whole Sample; Positive Attributes; Negative Attributes; HOLSAT with Segmentation.
HOLSAT with Mode of TravelHOLSAT with Gender; Findings from the Open Questions; Positive Aspects of Vietnam; Culture Seekers; Friendliness of Local People; Food; Attractions; Activities; Accessibility; Accommodation; Vacation Value for Money; Personal Safety; Negative Aspects of Vietnam; Beggars and Street Vendors; Hygiene and Sanitation; Pollution; Immigration and Customs Clearance; Amenities; Comparison the HOLSAT and Open Questions Results; Chapter 6: Academic and Marketing Implications; Academic Implications; Marketing Implications; Chapter 7: Conclusion and Recommendations; References.
Local Note eBooks on EBSCOhost EBSCO eBook Subscription Academic Collection - North America
Subject Tourism -- Vietnam -- Statistical methods.
Tourism.
Vietnam.
Statistics.
Tourism -- Vietnam -- Psychological aspects.
Psychological aspects.
Australians -- Travel -- Vietnam -- Statistical methods.
Australians -- Travel.
Australians.
Genre/Form Electronic books.
Added Author Truong, Thuy-Huong.
Other Form: Print version: From travellers' expectations to travellers' experiences Hauppauge, New York : Nova Science Publisher's, Inc., [2013] 9781626181298 (soft cover) (DLC) 2013004712
ISBN 9781626181717 (ebook)
1626181713
9781626181298 (soft cover)
1626181292

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